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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Quick claim processing

My only claim (non fault) was processed quickly. Everyone was very helpful. Reviewed on: 11th October 2025

I’ve super saga insurance

I’ve recently joined saga after being with another insurance for a number of years my premium with my old provider nearly doubled so went onto a price comparison website and saga came out tops for the best price I’m so pleased I’ve joined saga and cannot fault their five star insurance service which is outstanding Reviewed on: 11th October 2025

Very polite and I understood them option of I intern...

Very polite and I understood them option of I internet/ post excellent. No assumptions Reviewed on: 10th October 2025

Completely up front and honest.

Completely up front and honest. Very good advice regarding policy cover. Reviewed on: 10th October 2025

always had a friendly voice at the other end of the...

always had a friendly voice at the other end of the phone when asking a policy question making an enquiry. Reviewed on: 10th October 2025

Cheapest quote on policies.

Cheapest quote on policies, best value for money. Reviewed on: 10th October 2025

Clear and concise application process

Clear and concise application process Reviewed on: 9th October 2025

What makes a good experience ?

What makes a good experience ? A pleasant friendly voice and manner on the phone. Thorough knowledge about the policy that I was looking for and asking if there was anything else that I’d like to add to the policy and explaining the cost of doing so. All round a very good professional response, Reviewed on: 9th October 2025

very helpful

very helpful when contacted about changes to my policy Reviewed on: 9th October 2025

The person on the phone went above and beyond to giv...

The person on the phone went above and beyond to give us a reasonable quote Reviewed on: 9th October 2025

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