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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.87 (9548 reviews)

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4.89

Based on 9,548 reviews, last reviewed 2nd Nov 2025

10422% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent car insurance Good value car insurance. Excellent customer service. Easy to phone with a query and speak to a real person. Customer service assistants are always... Read more Reviewed on: 2nd November 2025

Latest lowest rating:

2

Saga no longer good value for car insurance Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another s... Read more Reviewed on: 30th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9548)

GOOD VALUE

Good value & service, hassle free. Just what you want & need Reviewed on: 9th October 2025

Best price for extensive cover.

Best price for extensive cover. Offered me far more for a lower price and more piece of mind. Reviewed on: 9th October 2025

24 hour underground parking not recognised

I am lucky enough to have 24 hour parking in an underground gated facility within my retired apartment block, but there is no benefit in my insurance cost for this from the insurers underwriters. Insurers only recognise this as if it was parking on street. Reviewed on: 9th October 2025

Me and my family and friends get always very good pr...

Me and my family and friends get always very good price Reviewed on: 8th October 2025

Have 2 car insurance policies with Saga.

Have 2 car insurance policies with Saga. Very hsppy Reviewed on: 8th October 2025

Change of car process

Change of car process, customer service were great, made the process very straight forward. Arranged on day acquired new car without any problems or delays. Reviewed on: 8th October 2025

Great cover.

Great cover that understands and looks after the older driver. Reviewed on: 8th October 2025

good customer service always focused on customer req...

good customer service always focused on customer requirements Reviewed on: 8th October 2025

Long standing customer

I've had Saga car insurance for several years and have found them competitive.I recently bought a new car and found the changeover process for insurance to be very straightforward. Reviewed on: 8th October 2025

Excellent customer service

While arranging my car insurance with Saga, I encountered a technical issue when trying to make the payment online. I contacted customer services, and they were able to process the payment over the phone. However, I later noticed I had been overcharged. A representative promptly called me back to explain the situation and arranged for a refund via cheque to correct the overpayment. Despite the initial hiccup, the customer service was excellent; responsive, courteous, and efficient. I'm also pleased with the quote, which saved me around £75 compared to last year. Overall, a positive experience. Reviewed on: 8th October 2025

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