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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Long standing

I have been with Saga now for several years and have never had any complaints, they have always been very good the personel know there stuff. Reviewed on: 26th August 2020

Kept informed at all times

Easy to understand and completed without fuss, plus very competitive rates, very happy with service Reviewed on: 26th August 2020

Claim dealt promptly and efficiently

Could not be faulted and will keep up both car and home insurance with Saga Reviewed on: 26th August 2020

Excellent products and service

Had a small flood and the Saga customer service employee was very helpful. Reviewed on: 26th August 2020

Good value

Nice to get offered a 3 year fixed price premium. I agreed straight away as the policy was well priced. Reviewed on: 26th August 2020

Home and buildings insurance

Saga insurance is excellent value for money Reviewed on: 26th August 2020

Its a fair deal

Great price, great cover and nothing to much trouble! Reviewed on: 26th August 2020

saga are great

Whenever I have had to call , you are not rushed and treated as a human not a policy number Great Stuff Reviewed on: 26th August 2020

Home and car insurance

Get both home and car insurance which is always competitive, but the after service is first class Reviewed on: 26th August 2020

reaction to customer

excellent customer care on any enquiry Reviewed on: 26th August 2020

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