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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2706 reviews)

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4.69

Based on 2,706 reviews, last reviewed 14th Oct 2025

657% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2706)

i am luck i have not need to make a claim for years...

i am luck i have not need to make a claim for years but if i no i need to make claim i no they have a great custom serves and will help me Reviewed on: 18th August 2025

Online only

Always gd service but don't speak to anyone as online Reviewed on: 18th August 2025

Easy to contact by phone.

Easy to contact by phone.No robots just real people who listen to what you have to say. Reviewed on: 18th August 2025

Saga provides very competitive prices, paperwork can...

Saga provides very competitive prices, paperwork can be sent online or by post. Reviewed on: 15th August 2025

My flat was flooded due to a burst water main.

My flat was flooded due to a burst water main. Saga dealt with my claim speedily and professionally. Having never made a Home Insurance claim before, the staff at Saga were extremely helpful and reassuring. Based on my experience I would highly recommend Saga Home Insurance. Reviewed on: 15th August 2025

Anytime I have spoken to Customer Services they were...

Anytime I have spoken to Customer Services they were helpful and could answer any queries I had. Reviewed on: 14th August 2025

Secure and safe.

We have been with Saga House and car Insurance for many years , and although so far have not needed to claim feel secure with you as a company Reviewed on: 14th August 2025

Have been with them for a few years, without any pro...

Have been with them for a few years, without any problems. I have not had to make a claim, so far, so it's only limited experience. Reviewed on: 14th August 2025

Contactable.

Very helpful. Apart from the comment that my review is too short Reviewed on: 14th August 2025

Good Home Insurance

We have been with Saga for a few years and when we had to make a claim it was dealt with quickly and efficiently and we recovered all of our claim and reinstated our home very quickly Reviewed on: 13th August 2025

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