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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2711 reviews)

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4.69

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

7 years loyalty results in 97% premium increase

Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

So easy to do with no annoying adverts in between.

So easy to do with no annoying adverts in between. Simple to understand what the choices are. Simple directions when filling out the required information. Reviewed on: 20th August 2025

First time I got insurance with saga it was so easy...

First time I got insurance with saga it was so easy and now it's even easier thank you Reviewed on: 18th August 2025

The right Home Insurance for me.

Saga had the right Home Insurance for me, one with no 'add on's' I didn't need or want. Reviewed on: 18th August 2025

Satisfied

I have been with Saga for several years and have always been satisfied with cover and cutesy of staff Reviewed on: 18th August 2025

i am luck i have not need to make a claim for years...

i am luck i have not need to make a claim for years but if i no i need to make claim i no they have a great custom serves and will help me Reviewed on: 18th August 2025

Online only

Always gd service but don't speak to anyone as online Reviewed on: 18th August 2025

Easy to contact by phone.

Easy to contact by phone.No robots just real people who listen to what you have to say. Reviewed on: 18th August 2025

Saga provides very competitive prices, paperwork can...

Saga provides very competitive prices, paperwork can be sent online or by post. Reviewed on: 15th August 2025

My flat was flooded due to a burst water main.

My flat was flooded due to a burst water main. Saga dealt with my claim speedily and professionally. Having never made a Home Insurance claim before, the staff at Saga were extremely helpful and reassuring. Based on my experience I would highly recommend Saga Home Insurance. Reviewed on: 15th August 2025

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