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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Here to help

Fast and easy to speak to customer service. Friendly and helpful staff. Reviewed on: 11th September 2020

Excellent customer service

Saga always deliver fantastic service, their call centre operators are far and away more experience, more informed and more courteous than any of their competitors Reviewed on: 11th September 2020

Insurance policy

Nice company to do business with. Easy to activate insurance policies for my building and contents insurance Reviewed on: 11th September 2020

Best Price via ALL comparison sites.

Simply the cheapest Home Contents Insurance available in 2020. Reviewed on: 11th September 2020

3year fix for car and home ins.

Up till now ok. Not needed a claim yet. Hope that continues. Reviewed on: 11th September 2020

Efficient and straightforward

My experience of Saga is that the staff are very approachable, efficient and straightforward and the policy is easy to understand . I like the fact that I can speak to a person who is in the UK and not have to push endless buttons to get through to someone. Nobody talks jargon. Reviewed on: 11th September 2020

None better

Great company so easy to renew, very professional and friendly customer service. That’s how every company should treat their customers, what more could you want. Reviewed on: 11th September 2020

The Best

Best for the Home Insurance and dealt with promptly and efficiently when I had little time left having left it a little late to renew.However the person dealing with my insurance was very knowledgeable and was able to sort it out. Reviewed on: 11th September 2020

Home insurance

I found the guys at saga great to deal with when I had a recent claim . Nothing was an issue and to top it all they were as competitively priced as some of the on line people Reviewed on: 11th September 2020

Very good company to deal with.

We have never had any problems, fast, efficient, a good deal all round. Reviewed on: 11th September 2020

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