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Neos: Home Insurance reviews

3.67
Based on 3 reviews, last reviewed 3rd Apr 2023
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Latest highest rating:

5

Samurl Som pracovita zrna ktora rad prscuje Reviewed on: 3rd April 2023
Katarina's avatar
Katarina

Latest lowest rating:

1

Beware - Will go to all lengths to avoid paying hard working customers. Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. N... Read more Reviewed on: 25th January 2019
matt_cain_@hotmail.com's avatar
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About the Home Insurance

Neos home insurance reviews will allow you to see what other consumers thought of this up-and-coming insurer’s home insurance offering. By providing you with security cameras and detectors for your home, you have the ease of mind that your home is being looked after 24/7. But why not tell us what you think! Have you ever used the app? Have the security cameras given you peace of mind? If you have been covered by Neos home insurance please leave some feedback.

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Neos Home Insurance reviews (3)

Samurl

5
Som pracovita zrna ktora rad prscuje Reviewed on: 3rd April 2023
Katarina's avatar
Katarina

Beware - Will go to all lengths to avoid paying hard working customers.

1
Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or grout despite property only being 5 years old. Took 7 days to send out a surveyor to review the claim. He advised me that I did not have cover for 'trace and access', so I would not be able to claim for the work already done by the plumber to identify the leak. It turns out I do have additional cover for this and could claim up to £1,000. They do not work weekends and everything is handled within 3 workings days. So if you do have an issue - expect to be waiting a while for any resolution - if you are that lucky and they either don't lie or find a clause in your policy to not compensate. Reviewed on: 25th January 2019
matt_cain_@hotmail.com's avatar
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Really innovative and it works

5
Clever technology (for the paranoid!) that brings down insurance costs and limits damage of claims Reviewed on: 26th June 2018
Paul's avatar
Paul

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