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Neos reviews

Neos insurance logo
Rated Good 3.67/5

Neos reviews

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Review summary

People rate this company as Good based on 3 product reviews

Average score of 3.67/5
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%

Latest positive rating

5/5

Samurl

Som pracovita zrna ktora rad prscuje

{"display":"Katarina","full_name":"Katarina","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Katarina 3rd April 2023

Latest negative rating

1/5

Beware - Will go to all lengths to avoid paying hard working customers.

Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower... Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or grout despite property only being 5 years old. Took 7 days to send out a surveyor to review the claim. He advised me that I did not have cover for 'trace and access', so I would not be able to claim for the work already done by the plumber to identify the leak. It turns out I do have additional cover for this and could claim up to £1,000. They do not work weekends and everything is handled within 3 workings days. So if you do have an issue - expect to be waiting a while for any resolution - if you are that lucky and they either don't lie or find a clause in your policy to not compensate. Read more Read less

About Neos

Neos reviews gives you insight into this insurer launched in 2016. Known for their innovative outlook on the home insurance market, this insurer is quick literally on the forefront of bringing insurance into the modern era. Have you had the pleasure or displeasure of using Neos? Let us know why by sharing your review here.

Neos at a glance

Reviews for Neos

Showing all company reviews

Samurl

Home Insurance 3rd April 2023

Som pracovita zrna ktora rad prscuje

Rated Excellent 5/5
Read more product reviews

Beware - Will go to all lengths to avoid paying hard working customers.

Home Insurance 25th January 2019

Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower... Beware - Will go to all lengths to avoid paying hard working customers. Leak in shower room resulting in damage to floor, ceiling and shower itself. Not covered under faulty workmanship (which is a general exclusion!!!) or as a result of sealant or grout despite property only being 5 years old. Took 7 days to send out a surveyor to review the claim. He advised me that I did not have cover for 'trace and access', so I would not be able to claim for the work already done by the plumber to identify the leak. It turns out I do have additional cover for this and could claim up to £1,000. They do not work weekends and everything is handled within 3 workings days. So if you do have an issue - expect to be waiting a while for any resolution - if you are that lucky and they either don't lie or find a clause in your policy to not compensate. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Really innovative and it works

    Clever technology (for the paranoid!) that brings down insurance costs and limits damage of claims

    {"display":"Paul","full_name":"Paul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Paul 26th June 2018
    Neos are low on reviews. Used one of their products? Why not write a review.

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