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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2711 reviews)

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4.69

Based on 2,711 reviews, last reviewed 27th Mar 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good provider of home insurance

Good provider of home insurance Reviewed on: 14th September 2025

Good value, excellent customer service

Good value, excellent customer service Reviewed on: 14th September 2025

Good value

Good value policy, been with Saga a few years now. Reviewed on: 14th September 2025

A great choice

Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Happy with the insurance company when I first took t...

Happy with the insurance company when I first took the policy out constantly been kept in contact in regards to renewal Reviewed on: 10th September 2025

Outstanding service when making a claim

Sadly we had to make a claim for a lost bracelet, they settled it promptly and it didn’t affect my renewal price. The staff are all very helpful. Reviewed on: 10th September 2025

On line service

Not needed to make a claim, bought insurance on line, no problems Reviewed on: 8th September 2025

The assurance of professional care is priceless

With a company like Saga you have assurance that everything will be handled in a professional manner and that any query will receive a friendly reply Reviewed on: 3rd September 2025

The home insurance application process was so easy a...

The home insurance application process was so easy and an absolute breeze to complete. I wasn’t sure about one issue so I gave Saga customer service a ring. Advice given was top class and the advisor was a sheer delight to deal with., Reviewed on: 2nd September 2025

Straightforward application form and trustworthy com...

Straightforward application form and trustworthy company..... Reviewed on: 1st September 2025

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