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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

Delayed claim

We recently had a water leak but mopped it up but 6 months later the laminate floor began to curl and degrade. Called the claim line. No problem at all sent photes and the claim was paid we upgraded to vinal. Reviewed on: 30th August 2026

Excellent service,

Excellent service, quick and easy to get what you require at a good price. Reviewed on: 30th August 2026

Always reliable

I’ve used Saga for my insurance for years. There was an error made some years ago. Once it was discovered Saga sorted it quickly and efficiently. Customer service is always approachable. Reviewed on: 30th August 2026

The best I've found

I have had to clame twice in the last 9 years while being with saga both times were very supportive of my problems and were very helpful in resolving my issues. Nice friendly phone lines. There prices are very competitive Reviewed on: 30th August 2026

Helpful easy to talk to and understand staff

Helpful easy to talk to and understand staff Reviewed on: 29th August 2026

Very good rate, very easy to contact via phone.

Very good rate, very easy to contact via phone. Always a knowlegable and efficient person available. Reviewed on: 29th August 2026

Excellent value for money.

Excellent value for money. 5 star communications and brilliant call handling staff. Reviewed on: 29th August 2026

Phoned them about a problem I had and with in days t...

Phoned them about a problem I had and with in days they were here to fix it. Reviewed on: 29th August 2026

Very good insurance cover at a good price.

Very good insurance cover at a good price. Reviewed on: 29th August 2026

Very grateful

Very reasonable , and very proffestional. Value for money. I would recommend you to other people . I am thinking of getting my car insurance with Saga. All depending on price . Reviewed on: 29th August 2026

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