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Swinton Insurance Home Insurance Reviews

Ratings based on 31 reviews Last review 2 months ago

Swinton home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Swinton handle your home insurance claim? Our Swinton home insurance reviews can help you to find out this and much...

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Swinton home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Swinton handle your home insurance claim? Our Swinton home insurance reviews can help you to find out this and much more. Have you ever had a policy with Swinton? You can tell us about it by writing your own review below.

5 11
4 11
3 2
2 0
1 7

Your Home Insurance Reviews (31)

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6th August 2018

Terrible Company. Waste of money!!!

Had a very unfortunate accident with a shovel in my front garden damaging a small garden wall (2ft tall) and they rejected my claim stating the wall showed evidence of wear and tear....

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Had a very unfortunate accident with a shovel in my front garden damaging a small garden wall (2ft tall) and they rejected my claim stating the wall showed evidence of wear and tear.

The worst thing of all is that they sent some random self proclaimed surveyor from the local area to put together a report. I got CCTV at my property and this guy turned up, looked at the wall and left within 2 minutes maybe 3 by a push.

Absolute waste of money. Will never recommend to anyone or choose to go with SWINTON again. the 'Accidental Cover option' is a lie and borderline mis selling.

STAY AWAY!

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28th September 2017

Electric bikes dumped by home insurer

Astonished to hear that electric bikes are not covered by home insurance, despite this being a fast growing and very important transport and fitness option for all ages and abilities. Yet another example of how UK industry lags behind our European...

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Astonished to hear that electric bikes are not covered by home insurance, despite this being a fast growing and very important transport and fitness option for all ages and abilities. Yet another example of how UK industry lags behind our European neighbours. Electric bikes offer a real solution to urban transport issues - including recreational and the infamous school run congestion, and yet Swinton doesn't seem to have heard of them.

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5th September 2017

They made a mistake but put it right

I've used Swintons for a number of years for home insurance,this year I received my insurance documents with out the usual letter telling me how much our insurance would be.Most years the letter arrives saying the insurance will be so much ,at which...

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I've used Swintons for a number of years for home insurance,this year I received my insurance documents with out the usual letter telling me how much our insurance would be.Most years the letter arrives saying the insurance will be so much ,at which point I usually start looking on comparison websites for cheaper quotes (like for like).
When this didn't happen this year ,I just telephoned their (uk based) call center ,I spoke to a lovely lady who said a renewal letter had been sent out the previous month and apologized for it not turning up.
The lady then calculated the cost of a new policy and gave a discount when I said I had a quote from an online comparison site cheaper.
Job sorted no fuss and I understood every word the lady said.

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12th August 2017

I love their personal service

I've used lots of insurance companies in the past, but have found it's often difficult to speak to anyone if you have queries or a claim. Swinton are great, you can speak direct to agents and go through your policy to make sure it's exactly what you...

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I've used lots of insurance companies in the past, but have found it's often difficult to speak to anyone if you have queries or a claim. Swinton are great, you can speak direct to agents and go through your policy to make sure it's exactly what you want.

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15th July 2017

OVERFLATED RENEWAL COST BUT EXCELLENT OUTCOME

I received a letter informing me that my house insurance was due for renewal shortly and in view of the fact my son had just purchased an expensive pushbike, I rang their customer services number to enquire about its cover. The young man I spoke to...

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I received a letter informing me that my house insurance was due for renewal shortly and in view of the fact my son had just purchased an expensive pushbike, I rang their customer services number to enquire about its cover. The young man I spoke to was polite and courteous and gave me details of our present policy but told me that as from August the price would increase. I told I was disappointed regarding this so he tried his best to improve on the cost but to no avail. However he then went on to offer us a loyalty price which would save us a considerable amount over the year.

I was also very pleased to learn that my son's pushbike was already included and would be fully insured. All in all I commend the company and would recommend them.

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22nd August 2016

Absolutely dreadful ...

I used to have home insurance with Swinton - they made numerous errors on the initial paperwork and, on asking them to rectify them, made only some amendments so I had to keep going back to them. They never answered the phone at our local office and...

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I used to have home insurance with Swinton - they made numerous errors on the initial paperwork and, on asking them to rectify them, made only some amendments so I had to keep going back to them. They never answered the phone at our local office and only sent out the paperwork after numerous requests. They could not do anything right whatsoever!

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21st April 2016

Don't get insurance with Swinton insurance company!!!!!!

Swinton is the worst insurance company . I had a home insurance with accidental damage and my little daughter dropped water on our LED 3d smart TV which I've bought 3 years ago about 500 pound and LED screen was broken because of water and it was just...

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Swinton is the worst insurance company . I had a home insurance with accidental damage and my little daughter dropped water on our LED 3d smart TV which I've bought 3 years ago about 500 pound and LED screen was broken because of water and it was just audio on it. I tried to fix it and dried with hair dryer but didn't work. I claimed for accidental damage and they came and collected the tv and after about 3 weeks , they told me that it happened because of wear & tear no water damage and they declined our claim. I explained everything but they didn't accept the water damage. Swinton is not responsible for your claim and complain. I canceled our policy with Swinton and I don't recommend it Swinton Insurance.

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