How can you dare to use my home address sending your offers? I've never had insurance from you, I've never gave you my address, where you having it from?

I recently acquired a second bike mid term and adding this to my policy was really easy given the hassle I’ve experienced elsewhere. The cost... I recently acquired a second bike mid term and adding this to my policy was really easy given the hassle I’ve experienced elsewhere. The cost was less than I had expected and the whole process took just a few minutes and not half a day as is the norm! Very pleased with the outcome. Read more Read less

Swinton business insurance provides a no-nonsense comprehensive insurance cover, which allays customers fears, in business.

Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. They also... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. They also were able to get me a much cheaper quote than my previous insurers. Read more Read less

Some say you only know how good your insurance company is until you make a claim, well after a serious accident where my cat was... Some say you only know how good your insurance company is until you make a claim, well after a serious accident where my cat was written off Swinton was excellent from providing a temp replacement car to getting my claim settled. Excellent service . Read more Read less

I've felt protected in my flat contents insurance with them. When a bad sewage backflow leak happened due to another downstairs flat tenant stuffing their... I've felt protected in my flat contents insurance with them. When a bad sewage backflow leak happened due to another downstairs flat tenant stuffing their loo with flushed away baby wipes I didn't manage to claim. As the overall damage cost was actually just under the excess amount. I've felt generally otherwise well protected in my flat contents insurance. Read more Read less

We have been very pleased with Swinton on more than one occasion.

I have used Swinton on and off for the past 25 years so was happy to take car insurance with them in November 2023. In... I have used Swinton on and off for the past 25 years so was happy to take car insurance with them in November 2023. In July 2024 we moved house and as you do started notifying change of address. So I dutifully did with Swinton. That's when the nightmare began. Spoke to Toby and explained I needed to change the address only on my motor policy. So he asked all the relevant questions and said he needed to submit it to the underwriters to see if there would be a increase in the premium. He came back and mumbled something about a rejection code as the area was unacceptable. I asked him what he meant by that and he couldn't answer. Now the area I moved to has high end value houses in a semi rural location, certainly not a crime hotspot! He put me on to Lindi who just kept stating the area was unacceptable but I can cancel this policy and they would put me with a new company. Why, I asked? Please tell me why this area is unacceptable? She just kept saying the insurance company stated it was not an acceptable area. I asked her to verify who the insurance company was. AGEAS came the reply. I was stunned. We have a second car, insured by my wife, and she successfully changed the address the day before with no additional premium. It is insured through AGEAS!! Her reply was genuinely incoherent by which time my wife had entered the room curious why I was on the phone so long and started listening to the what was happening. I asked to speak to a supervisor for an explanation. I got Karen. I explained what had happened and wanted an explanation why two people living at the same address received such polar opposite responses. Again she appeared not to understand and stuck to the script of it being an unacceptable area. I recall saying regardless that my wife lives in the same house and that AGEAS accepted she is in an acceptable area (no additional premium) but Swinton say it's not. All she did was keep offering me a new policy with a different company or a cancellation of the policy. I asked for quotes for a new policy with a different insurance company, however her eventual reply was that none would insure me. As my wife was simultaneously obtaining quotations from a comparison website this was obviously another blatant lie. I believe this is the procedure when a customer won't change to another company to build Swinton's revenue stream. They get booted. Needless to say the policy with Swinton is now cancelled. I urge everyone to avoid this company at all costs. I dread to think what may have happened if I had ever had to make a claim through Swinton. Read more Read less

Just spoken to Swinton as had. a quote come through a comparison site they couldn't find it then told me it was £11.000 I told... Just spoken to Swinton as had. a quote come through a comparison site they couldn't find it then told me it was £11.000 I told them a 2006 Ford Ranger is not going to be anything like that and they had already quoted me about £230,but wasn't allowed to speak to anyone else apparently everyone was in a meeting. Don't waste your time on this shower of s*** Read more Read less