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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

value

A great company to deal the documents are easy to read and understand Reviewed on: 11th September 2020

Amazing value insurance for an older property

Saga give a very detailed and thorough house and contents insurance for our older house, many other companies will not insure older properties. I’ve insured with Saga at this address for 15 years. Reviewed on: 11th September 2020

Satisfactory subsidence claim.

I've had to have subsidence work carried out on my property, being with Saga home insurance, gave me complete confidence , that the work would be carried out to a high level of professional workmanship. As indeed it was. Reviewed on: 11th September 2020

Good company

I know I can trust and ely on Saga both with our property and our car. Reviewed on: 11th September 2020

The Customer Service is second to none. Always so helpful. They always seem to have the time to chat to you on the phone.

I had a need for their help recently, and I was very pleasantly surprised at the level of care and attention I received on the phone. The operator took a lot of time to get all the information, and to explain fully what would happen next. Reviewed on: 11th September 2020

Great customer service

The price is right. Customer service operatives always polite friendly and easy to understand. Reviewed on: 11th September 2020

Trustworthy company

Feel I am secure with Saga Insurence Reviewed on: 11th September 2020

I have always received excellent service from Saga for both home and car insurance

We have been with Saga for quite a number of years and hope to continue with them in the future due to their superior all round service Reviewed on: 11th September 2020

Recommend to all

A great company and many benefits for their customers. Reviewed on: 11th September 2020

Trustworthy and competitive

We take out home insurance with Saga, because we believe them to be very trustworthy and competitive Reviewed on: 11th September 2020

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