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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2707 reviews)

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4.68

Based on 2,707 reviews, last reviewed 3rd Nov 2025

345% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2707)

Great Insurance-love Fixed price

Having insured with Saga for over 20 years and yes had 3 claims too -know what a helpful company they are and what a great product their home insurance is. Through COV19 kept me up to date and reachable by phone too. Reviewed on: 29th July 2020

Home Insurance with no worries

Helpful call centre staff when I've phoned up. Documents all available online so no need to keep loads of paperwork. Membership comes with benefits with the Possibilities scheme. Reviewed on: 29th July 2020

Home safe

Value for money and gives me peace of mind Reviewed on: 13th July 2020

Excellent Cover at a good price

Easy to use website. Choose cover level to suit. Monthly payments. Reviewed on: 12th September 2019

Price Guarantee

I purchased home insurance for a very good price and this has been guaranteed not to increase for 3 years. Excellent cover too. Reviewed on: 9th September 2019

Value for money

Excellent service from Saga. Value for money for travel insurance Reviewed on: 5th September 2019

Saga was cheaper than an Insurer we had used for years.

Had been with another company for many, many years, but they took advantage of that and put up the price by big amounts in the latter years. So we searched around and found that Saga offered virtually identical cover for much cheaper. So we switched. Companies should stop being so complacent about long-term customers. Reviewed on: 6th July 2019

house insurance

Great company for over 50s, great price and quick to deal with claims Reviewed on: 4th July 2019

Biggest scam ever experienced

Biggest scam ever experienced. Took out their insurance for home emergency. Very quick to take your money. But when it came time for a claim, they stepped back and pleaded ignorance, claiming that a third party uses their name and provides the services and thus they are unable to assist. Third party turns out to be none other than the AA and they turned out to be just as devious as SAGA and started delaying tactics then sending their inspector 10 months later, to be told the emergency leak was to be paid for. Now SAGA, have played a cunning ploy. The same home home emergency policy can only be taken in conjunction with a SAGA home insurance policy. Double slam dunk by SAGA. Thank you SAGA, thank you for robbing elderly customers of their hard earned income and delivering ZILCH. Reviewed on: 19th October 2017

How would I know?

No idea how good or bad they are. People who have claimed are the only ones who can really say Reviewed on: 1st October 2017

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