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Saga: Home insurance reviews

4.70
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Excellent customer service

5
Having had my home insurance with SAGA for a number of years, I find the staff extremely helpful and knowledgeable and do not make you feel rushed when dealing with any enquiries, nothing is too much trouble. This is a very rare occurrence in today's society, where everything is carried out online or at a very fast pace. Well done SAGA, continue to keep doing as before. Reviewed on: 24th August 2020

Reassuring

5
Saga is an established company - that gives me peace of mind. Reviewed on: 24th August 2020

FRIENDLY AND EFFICIENT

5
NO EXPERIENCE OVER PAST THREE YEARS Reviewed on: 23rd August 2020

3 year fixed

5
3 year fixed priced full accidental damage policy, easy to set up and very good value knowing there will be no premium increases . Reviewed on: 23rd August 2020

easy to use and i get to speak to a person about any queries

5
Never had any problems with Saga and anyone I speak to is always very helpful Reviewed on: 21st August 2020

Value for money

5
Excellent cover and professional service Reviewed on: 20th August 2020

Complete, Comprehensive and Competitive Policy

5
No fuss, no bother, complete peace of mind insurance cover. Reviewed on: 16th August 2020

Outstanding !

5
Excellent insurance coverage at a competitive premium plus the option of a fixed price for 3 years for a very small supplement. Customer service is second to none. Reviewed on: 11th August 2020

Decent price insurance

5
Easy to use online. Insurance covers everything my previous insurers covered, for 20% less. Reviewed on: 11th August 2020

Going the extra mile

5
Excellent cover, knowledgable and friendly staff. You never feel rushed or just a number Reviewed on: 11th August 2020

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