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247 Home Rescue: Home Emergency Plan reviews

Name: Home Emergency Plan
Rating: 4.10 (76 reviews)

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4.10

Based on 76 reviews, last reviewed 9th Sep 2026

2800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

53%

3 star

2 star

42%

Latest highest rating:

5

Good professional service provided Good professional service provided Reviewed on: 21st August 2026

Latest lowest rating:

1

Terrible company - avoid! The contracts are written in a way that makes it very difficult for boilers - especially older boilers - to be accepted in the event of a claim. I fel... Read more Reviewed on: 9th September 2026

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About this product

24|7 Home Rescue Home Emergency Cover protects landlords and homeowners against unforeseen emergencies.

Cover can include protection for things like blocked drains, electrical failures, boiler breakdown, central heating system issues and home security, such as lost keys.

24|7 Home Rescue Home Emergency Cover reviews help you find out what it’s really like to be a customer. If you’ve used 24|7 Home Rescue before, you can also leave a review and share your experience.

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247 Home Rescue Home Emergency Plan reviews (76)

Terrible company - avoid!

The contracts are written in a way that makes it very difficult for boilers - especially older boilers - to be accepted in the event of a claim. I felt conned. Great customer service in getting me to sign up and give them a good review (they actively encourage), but terrible when you need them. Reviewed on: 9th September 2026

Com artist.

Com artist. Paid for a new boiler with 10 year service plan. After 6 years of paying moved home and asked to continue the service plan at new address. Said new boiler was too old and I still had to pay for service for the old boiler in a house I don’t live in. Tried to get me to replace a perfectly working boiler with them ! Avoid at all cost Reviewed on: 2nd September 2026

Good professional service provided

Good professional service provided Reviewed on: 21st August 2026

Excellent service and very polite engineer helpful a...

Excellent service and very polite engineer helpful and informative. Reviewed on: 21st August 2026

Professional approach and ontime

Professional approach and ontime Reviewed on: 21st August 2026

The engineer talked myself through the whole process...

The engineer talked myself through the whole process being very professional at all times. Reviewed on: 20th August 2026

Efficient, thorough and very professional.

Sean, the engineer assigned to provide my annual boiler service was very polite and efficient in servicing the boiler, checking it over very thoroughly, and being respectful of my worktop and flooring, and clearing away efficiently and quickly when done. Reviewed on: 19th August 2026

Peter mcc

Very happy with the service and would recommend them to anyone Reviewed on: 19th August 2026

Great Service

James was a courteous and efficient engineer and dealt with our issue in a very professional manner Reviewed on: 18th August 2026

Easy sign up and friendly member of staff calling to...

Easy sign up and friendly member of staff calling to check sign up was a good process Reviewed on: 18th August 2026

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