Looking for 247 Home Rescue home emergency reviews? Read below to see what our community is saying about 247 Home Rescue and see what insight people like you can offer on whether this might be the right product for you! Already used 247 Home Rescue?...
READ MORELooking for 247 Home Rescue home emergency reviews? Read below to see what our community is saying about 247 Home Rescue and see what insight people like you can offer on whether this might be the right product for you! Already used 247 Home Rescue? Please share your own review of their services and help others! Please note, this product is a service agreement and not an insurance policy.
Customer Service
9% of feedback is Process related
Top Age Profile: 18-24
Top Channel Preference: App
16 reviews
Get ProductGreat
Brilliant customer service and always helpful ! Definitely recommend
Reviewed on 12th June 2020Carmen![]()
Get Productgood reliable
very helpful and friendly staff on the phone they offer good value for money and never had any problems with them
Reviewed on 30th May 2020chattyc16![]()
Get ProductFriendly custom
The service was quite personable.
Reviewed on 28th May 2020Reward Chiwuta![]()
Get ProductNooooooo
All can buy it the best hope ther not gett lblumtunderb
Reviewed on 11th January 2020Richard![]()
Get ProductReview
great cover great customer service
Reviewed on 1st September 2019Kimberle Steel![]()
Get Product1000000
Holedey im have plis help me anit mone
Reviewed on 2nd February 2019Arturas![]()
Get ProductI glad ..
I haven't nice experience with this bank online ., Monese.,!
Reviewed on 30th January 2019Marlene![]()
Get ProductExcellent
Excellent service , would highly recommend
Reviewed on 13th January 2019Martha Llewellyn![]()
Get ProductExcellent
great service from start to finish
Reviewed on 7th September 2018c mckean![]()
Get ProductRip off boiler cover policy that they try to charge you extra for
Absolutely ridiculous!... Read more
Absolutely ridiculous!
Had annual boiler service, then they said oh there's a grommet missing on the cable so it's deemed unsafe so they had to cap off the boiler and remove the valve so I can't use it.
Was told that someone will be round to fit a cable grommet and reconnect it the next day, fine.
Then I get a phone call saying for the work to go ahead I need to pay £120!!!! To fit a stupid cable grommet!
I've had this boiler since moving into this house and have had multiple boiler services done over the last 8 years and nobody has raised this issue.
I'm now left with no heating or hot water unless I pay them £120 to reconnect it! Absolutely ridiculous daylight robbery.
If I didn't have service plan with them I would be better off!
To add to this, I have just logged into my account to check my cover... I am on ‘Premium’ cover at £18.70 per month with £0 excess and this is my second year with them. I have never claimed and they were the ones that serviced the boiler last year! It clearly also states that it is a rolling monthly contract so I’m not tied down and can cancel any time so why was I told when I tried to cancel that I’d still need to pay for 12 months!?
I thought the whole idea of getting a boiler cover with unlimited call outs and £0 excess is that there should never be unexpected costs on top of this monthly premium so what exactly is the point of me having this cover!?Reviewed on 27th July 2018Steven Ho![]()
Get ProductSuperb
Brilliant service ..... emaxing helpful
Reviewed on 19th May 2018Sue![]()
Get ProductAmazing
It was a fab experience. The service was amazing and the staff personable.
Reviewed on 11th February 2018Jacqui Rankine![]()
Get ProductGood company
Great company fab service , always answer the phone and not on the phone on hold and sent engineers quickly.
Reviewed on 6th November 2017Susan moffett![]()
Get ProductPretty good
Good customer service and quick response. Could be cheaper
Reviewed on 17th August 2017Robert Telford![]()
Get ProductPerfect
So good I loved it, it was the most amazing experience of my little dim witted life.
Reviewed on 13th May 2017Craig Lutas![]()
Get Productvery good
fab customer service from these guys, would use again for sure
Reviewed on 8th February 2017kelly bourton![]()