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Avi D

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Review of the 247 Home Rescue, Home Emergency Plan:

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24/7 an absolute rip off.

24/7 an absolute rip off. I kept paying monthly direct debit and paid excess fee £95 twice for one event when I had a drainage blocked last month. They send out engineers(cowboys) whom more likely to view and write reports only rather than to complete the task and finally I was told those blocks are not included in the policy, same as other reviewers in this page. I had to call out plumbers from Checkatrade and job is completed within 3 hours. 24/7 is infamously known to the people in this trade, I found lot of other victims like me when I have searched online. This simple job they couldn't complete even though £190 excess fee paid and paying monthly DD for last 10 months, you don't expect to call someone from Checkatrade who completes the jobs so easily. 24/7, nothing but a SCAM !!!!!!! Reviewed on: 10th December 2024

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