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Osamudiamen J

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Review of the 247 Home Rescue, Home Emergency Plan:

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QUACK ENGINEERS AND ROGUE TRADER

I had a one-year cover policy with 247 Home Rescue, that covered nothing. They were only interested in collecting monthly direct debits. 1st call out for a shower tap problem was declined. 2nd call out for kitchen drain blockage could not be fixed by an unskilled cowboy sent. I have to do this privately with a handyman. The annual boiler service request took the person sent three minutes only to dust the boiler with a brush. Thirdly, the call out for no hot water and heating again was misdiagnosed as a broken pump, so boiler replacement was recommended by another unskilled person sent by 247. I had to cancel my policy and called out the W/Bose engineer privately. The boiler was diagnosed as low pressure due to leakage hence no hot water and heating. The leaking spot was tightened and the boiler was repressurised. Heating and hot water are now restored. The engineer said nothing was wrong with the boiler. I WONDER THE NUMBER OF GOOD WORKING BOILERS 247 HOME RESCUE QUACK ENGINEERS HAVE CONDEMNED. Ref:MS620882 Job ID:1187733-1 and JobID:1 Ref:MS620882 Job ID:1268657 Date of experience: 26 September 2024 Edit Keep 'em coming... Reviewed on: 27th September 2024

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