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247 Home Rescue reviews

247 Home Rescue logo
Rated Good • 4.17/5

247 Home Rescue reviews

Unverified business Last reviewed within 14 days
See more on their website Write a review
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 76 product reviews

Average score of 4.17/5
5 star
53%
4 star
5%
3 star
1%
2 star
0%
1 star
41%
Reviews for 247 Home Rescue have trended positively over the past 90 days

Latest positive rating

5.00/5

Good professional service provided

Good professional service provided

{"display":"Rajinder K","slug":"user1787315394","deleted_at":null,"created_at":"2026-08-21T12:29:54.000000Z","updated_at":"2026-08-21T12:29:54.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Rajinder","last_name":"","full_name":"Rajinder K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

Complete waste of money

Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially... Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially when many modern boilers come with warranties of 10 years or more so in that case ur boiler already under manufacture warranty. For boilers over 7 years old, they will apparently only cover repairs if the cost is no more than £250 and they value ur boiler with a very little amount and based on that , they will declare ur boiler as beyond repair. In reality, it seems quite unlikely that a boiler repair will fall within this limit. On top of that, you still have to pay an excess even if they ultimately don’t carry out any meaningful repair. Based on my experience, I would strongly recommend reading the policy terms very carefully before taking out this type of boiler insurance. Otherwise, you could end up paying for insurance throughout the year and finding that, when you actually need it, there is very little or no cover available. Just be aware and make sure you understand exactly what you’re paying for. Read more Read less

{"display":"Aisha","slug":"user1786545464","deleted_at":null,"created_at":"2026-08-12T14:37:44.000000Z","updated_at":"2026-08-12T14:37:44.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Aisha","last_name":"","full_name":"Aisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Boiler cover
Aisha 12th August 2026
See more reviews for 247 Home Rescue products

About 247 Home Rescue

24|7 Home Rescue aim to make heating more affordable and accessible for households across the UK.

The team are committed to helping homeowners find energy-efficient solutions that not only meet their needs but also reduce their environmental footprint.

With over a decade of experience offering services like boiler cover, landlord cover and more, 24|7 Home Rescue have expanded coverage beyond boilers. Services also include appliance insurance and car breakdown cover.

247 Home Rescue at a glance

Contact details

Website
Visit provider website
Phone
0330 1741 779
Email
[email protected]
Social media

Reviews for 247 Home Rescue

Showing 11 of 76 company reviews • Last reviewed within 14 days

Good professional service provided

Home Emergency Plan • 21st August 2026

Good professional service provided

{"display":"Rajinder K","full_name":"Rajinder K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Excellent service and very polite engineer helpful a...

Home Emergency Plan • 21st August 2026

Excellent service and very polite engineer helpful and informative.

{"display":"Malcolm C","full_name":"Malcolm C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Professional approach and ontime

    Professional approach and ontime

    {"display":"Thapu A","full_name":"Thapu A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    The engineer talked myself through the whole process...

    The engineer talked myself through the whole process being very professional at all times.

    {"display":"Damian ","full_name":"Damian ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3.00/5

    Don't let sludge get in the way of your claim...

    Whilst setting up the insurance policy was easy and the cost of the premium was reasonable. However, when it came to making a claim after... Whilst setting up the insurance policy was easy and the cost of the premium was reasonable. However, when it came to making a claim after a valve seized on the central heating system, 24/7 refused our claim on the basis that their engineer stating we had too much sludge in the system. I brought in another gas engineer for a second opinion and he found the amount of sludge to be low, and the valve had ceased for other reasons. The 24/7 engineer was helpful but also seemed to be bound by rules that looked for reasons not to support a claim. Given that we have never made a claim before, we found this response unhelpful. Read more Read less

    {"display":"Gareth S","full_name":"Gareth S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boiler cover
    Gareth S 20th August 2026
  • 5.00/5

    Efficient, thorough and very professional.

    Sean, the engineer assigned to provide my annual boiler service was very polite and efficient in servicing the boiler, checking it over very thoroughly, and... Sean, the engineer assigned to provide my annual boiler service was very polite and efficient in servicing the boiler, checking it over very thoroughly, and being respectful of my worktop and flooring, and clearing away efficiently and quickly when done. Read more Read less

    {"display":"Julia K","full_name":"Julia K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Peter mcc

    Very happy with the service and would recommend them to anyone

    {"display":"Peter Mccartney","full_name":"Peter Mccartney","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752600.png"}}'s avatar
  • 5.00/5

    Great Service

    James was a courteous and efficient engineer and dealt with our issue in a very professional manner

    {"display":"Graham ","full_name":"Graham ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy sign up and friendly member of staff calling to...

    Easy sign up and friendly member of staff calling to check sign up was a good process

    {"display":"Katy","full_name":"Katy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    Katy 18th August 2026
  • 5.00/5

    Very pleased with service as usual.

    Very pleased with service as usual.

    {"display":"Keith B","full_name":"Keith B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent friendly service

    Professional service and friendly engineer

    {"display":"Ken Dent","full_name":"Ken Dent","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from 247 Home Rescue

    Showing all products offered by 247 Home Rescue

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