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Steve Roberts

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Review of the 247 Home Rescue, Home Emergency Plan:

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Receptionist is a boiler engineer now

Engineer advised water pump would need replacing and if we hear nothing in a few days then ring 24/7 back. we did this and the receptionist said boiler is fine and we don't need any repair doing??, How would she come to this conclusion? i asked can she contact the engineer who came out to re confirm. she said no. We cancelled our monthly subscription with them but still had to pay 80pds cancellation fee. company is a joke Reviewed on: 16th September 2024

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