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Pet-insurance.co.uk reviews

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Rated Average • 2.90/5

Pet-insurance.co.uk reviews

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Review summary

People rate this company as Average based on 6 product reviews

Average score of 2.90/5
5 star
34%
4 star
33%
3 star
0%
2 star
0%
1 star
33%

Latest positive rating

5/5

My dog is poorly with raised lymph nodes and the cla...

My dog is poorly with raised lymph nodes and the claiming system was easy and they handled my claim really well

{"display":"Val C","full_name":"Val C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Val C 11th September 2024

Latest negative rating

1/5

Tantamount to a scam!

After insuring 4 cats for many years we have made two claims. The first was several years ago, they did eventually pay out but far... After insuring 4 cats for many years we have made two claims. The first was several years ago, they did eventually pay out but far less than we expected! The most recent one was a blocked bladder that they have refused to pay out on as it “might have been stress and that’s behavioural”. Even though the vet says it wasn’t behavioural. Seem to play with semantics to wriggle out of paying. We are still pursuing the matter but so far we are not impressed! Read more Read less

{"display":"KLS","full_name":"KLS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
KLS 18th March 2025
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About Pet-insurance.co.uk

Pet-insurance.co.uk reviews can help you to become Smart Money People by finding out what other Pet-insurance.co.uk pet owners have to say. Pet-insurance.co.uk focus on Standard and Lifetime pet insurance for both dogs and cats. If you've used Pet-insurance.co.uk to ensure your pet, you can write a Pet-insurance.co.uk review on Smart Money People. Help us to increase trust and transparency in financial services.

Pet-insurance.co.uk at a glance

Reviews for Pet-insurance.co.uk

Showing 6 of 6 company reviews

Tantamount to a scam!

Pet Insurance • 18th March 2025

After insuring 4 cats for many years we have made two claims. The first was several years ago, they did eventually pay out but far... After insuring 4 cats for many years we have made two claims. The first was several years ago, they did eventually pay out but far less than we expected! The most recent one was a blocked bladder that they have refused to pay out on as it “might have been stress and that’s behavioural”. Even though the vet says it wasn’t behavioural. Seem to play with semantics to wriggle out of paying. We are still pursuing the matter but so far we are not impressed! Read more Read less

{"display":"KLS","full_name":"KLS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
KLS
Rated Terrible • 1/5
Read more product reviews

My dog is poorly with raised lymph nodes and the cla...

Pet Insurance • 11th September 2024

My dog is poorly with raised lymph nodes and the claiming system was easy and they handled my claim really well

{"display":"Val C","full_name":"Val C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Good value

    Seems to be good value for money but only just joined for my pup

    {"display":"Caroline Billups","full_name":"Caroline Billups","avatar":{"url":"\/assets\/uploads\/avatars\/users\/793780.png"}}'s avatar
    Pet Insurance
    Caroline Billups 26th September 2023
  • 4/5

    newfy love

    my pet insurance was there when lexie was diagnosed with her heart vavle leak and have supported us and help with all the fees

    {"display":"Peter Mcwilliam","full_name":"Peter Mcwilliam","avatar":{"url":"\/assets\/uploads\/avatars\/users\/777625.png"}}'s avatar
  • 1/5

    Never paid out despite bonafide claim

    Submitted numerous claims which the vet said should have been paid out, but they never paid out a penny. Their argument was always that the... Submitted numerous claims which the vet said should have been paid out, but they never paid out a penny. Their argument was always that the claim related to "Behavioral changes". If pets are ill, they behave differently, so this excluded all claims. Each time, the vet was shocked that they had not paid and suggested we complain to the ombudsman. Don't expect a payout from this company and find one with better reviews. Read more Read less

    {"display":"Stuart Palmer","full_name":"Stuart Palmer","avatar":{"url":"\/assets\/uploads\/avatars\/users\/550350.png"}}'s avatar
  • 5/5

    Amazing price for the coverage

    This is the most reasonably priced pet insurance we've seen, thankfully have yet to claim but they seem like they would have great service if we needed too

    {"display":"Rebecca Alderson","full_name":"Rebecca Alderson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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