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247 Home Rescue: Home Emergency Plan reviews

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1.60
Based on 45 reviews, last reviewed 3rd Feb 2026
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
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9%
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2 star
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64%

Latest highest rating:

4

Excellent Friendly customer service and professional. Would highly recommend. A+ Reviewed on: 13th January 2022
Julian Heald's avatar
Julian Heald

Latest lowest rating:

1

UTTER RUBBISH Left witj no heating and hot water for 4 days on the middle of winter imcompetent useless customer service dont waste your time and money AVOID THIS C... Read more Reviewed on: 3rd February 2026
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Simon West
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About this product

24|7 Home Rescue Home Emergency Cover protects landlords and homeowners against unforeseen emergencies.

Cover can include protection for things like blocked drains, electrical failures, boiler breakdown, central heating system issues and home security, such as lost keys.

24|7 Home Rescue Home Emergency Cover reviews help you find out what it’s really like to be a customer. If you’ve used 24|7 Home Rescue before, you can also leave a review and share your experience.

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247 Home Rescue Home Emergency Plan reviews (45)

good reliable

4
very helpful and friendly staff on the phone they offer good value for money and never had any problems with them Reviewed on: 30th May 2020
chattyc16's avatar
chattyc16

Friendly custom

5
The service was quite personable. Reviewed on: 28th May 2020
Reward Chiwuta 's avatar
Reward Chiwuta

Nooooooo

5
All can buy it the best hope ther not gett lblumtunderb Reviewed on: 11th January 2020
Richard's avatar
Richard

Review

5
great cover great customer service Reviewed on: 1st September 2019
Kimberle Steel's avatar
Kimberle Steel

1000000

5
Holedey im have plis help me anit mone Reviewed on: 2nd February 2019
Arturas's avatar
Arturas

I glad ..

5
I haven't nice experience with this bank online ., Monese.,! Reviewed on: 30th January 2019
Marlene's avatar
Marlene

Excellent

5
Excellent service , would highly recommend Reviewed on: 13th January 2019
Martha Llewellyn's avatar
Martha Llewellyn

Excellent

5
great service from start to finish Reviewed on: 7th September 2018
c mckean's avatar
c mckean

Rip off boiler cover policy that they try to charge you extra for

1
Absolutely ridiculous! Had annual boiler service, then they said oh there's a grommet missing on the cable so it's deemed unsafe so they had to cap off the boiler and remove the valve so I can't use it. Was told that someone will be round to fit a cable grommet and reconnect it the next day, fine. Then I get a phone call saying for the work to go ahead I need to pay £120!!!! To fit a stupid cable grommet! I've had this boiler since moving into this house and have had multiple boiler services done over the last 8 years and nobody has raised this issue. I'm now left with no heating or hot water unless I pay them £120 to reconnect it! Absolutely ridiculous daylight robbery. If I didn't have service plan with them I would be better off! To add to this, I have just logged into my account to check my cover... I am on ‘Premium’ cover at £18.70 per month with £0 excess and this is my second year with them. I have never claimed and they were the ones that serviced the boiler last year! It clearly also states that it is a rolling monthly contract so I’m not tied down and can cancel any time so why was I told when I tried to cancel that I’d still need to pay for 12 months!? I thought the whole idea of getting a boiler cover with unlimited call outs and £0 excess is that there should never be unexpected costs on top of this monthly premium so what exactly is the point of me having this cover!? Reviewed on: 27th July 2018
Steven Ho's avatar
Steven Ho

Superb

5
Brilliant service ..... emaxing helpful Reviewed on: 19th May 2018
Sue's avatar
Sue

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