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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2709 reviews)

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4.69

Based on 2,709 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

When I made a claim it was dealt with quickly and ef...

When I made a claim it was dealt with quickly and efficiently. I also like the three year fixed rate policy.peace of mind is essential to me. Reviewed on: 29th August 2025

When enquiring about making a claim, the person I de...

When enquiring about making a claim, the person I dealt with on the phone, couldn’t have been more helpful. They were also very friendly. Would have no problem contacting them again if I need to. Reviewed on: 29th August 2025

Always competitive.

Always competitive. Good customer service. Reviewed on: 27th August 2025

I’ve always been able to negotiate the renewal cost...

I’ve always been able to negotiate the renewal cost for my insurance. It feels a very professional business.. Reviewed on: 26th August 2025

Helpful staff when you phone, and knowledgeable abou...

Helpful staff when you phone, and knowledgeable about their products Reviewed on: 25th August 2025

Efficient and simple service.

Efficient and simple service. Great customer service too Reviewed on: 25th August 2025

I believe you get what you pay for!

I believe you get what you pay for!Saga are not the cheapest but I feel comfortable with them. Reviewed on: 24th August 2025

Saga home insurance

They put the price up last year but reversed the price when I phoned them. We get the same price for 3 years. Reviewed on: 23rd August 2025

7 years loyalty results in 97% premium increase

Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

So easy to do with no annoying adverts in between.

So easy to do with no annoying adverts in between. Simple to understand what the choices are. Simple directions when filling out the required information. Reviewed on: 20th August 2025

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