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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2711 reviews)

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4.69

Based on 2,711 reviews, last reviewed 27th Mar 2026

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

A Great Service At A Competitive Price

I Have Been With Saga House Insurance For Several Years Now And They Have Provided Me With Great Service at a Very Competitive Price And a Simple Way Of Renewal with No Hassel, Reviewed on: 1st September 2025

Saga give great service.

Saga give great service. Their Home Insurance was a good price and was guaranteed to stay the same for 3 years which was excellent. When I have had need to contact them, their customer service couldn't be faulted. Reviewed on: 1st September 2025

When I made a claim it was dealt with quickly and ef...

When I made a claim it was dealt with quickly and efficiently. I also like the three year fixed rate policy.peace of mind is essential to me. Reviewed on: 29th August 2025

When enquiring about making a claim, the person I de...

When enquiring about making a claim, the person I dealt with on the phone, couldn’t have been more helpful. They were also very friendly. Would have no problem contacting them again if I need to. Reviewed on: 29th August 2025

Always competitive.

Always competitive. Good customer service. Reviewed on: 27th August 2025

I’ve always been able to negotiate the renewal cost...

I’ve always been able to negotiate the renewal cost for my insurance. It feels a very professional business.. Reviewed on: 26th August 2025

Helpful staff when you phone, and knowledgeable abou...

Helpful staff when you phone, and knowledgeable about their products Reviewed on: 25th August 2025

Efficient and simple service.

Efficient and simple service. Great customer service too Reviewed on: 25th August 2025

I believe you get what you pay for!

I believe you get what you pay for!Saga are not the cheapest but I feel comfortable with them. Reviewed on: 24th August 2025

Saga home insurance

They put the price up last year but reversed the price when I phoned them. We get the same price for 3 years. Reviewed on: 23rd August 2025

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