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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

Easy documentation very efficient

Easy documentation very efficient Reviewed on: 27th August 2026

DECENT INSURANCE FOR BEARABLE PRICE.

DECENT INSURANCE FOR BEARABLE PRICE. Reviewed on: 27th August 2026

This was my first claim.

I have only ever made one claim and wasn't sure what to do. Your staff were really helpful as was the man who came to see the damage. I received my claim really quicky and the whole claim was dealt with really efficiently.i Reviewed on: 27th August 2026

Helpful and friendly service on phone.

Helpful and friendly service on phone. I have been with saga many years. The boiler service is very good. Reviewed on: 27th August 2026

Home Insurance That Provides Me with Security

I like that your literature relating to my house insurance is clearly set out, of a good print size, easy to understand and tells me all that I need to know. Fortunately I've never needed to make a claim but I feel confident that I would be well treated should I need to do so. Reviewed on: 27th August 2026

If it's Saga you know that your worries are over

Anything Saga provides is professional and respectful and the home insurance is no different. Perhaps a little more expensive than some but I believe the peace of mind is worth paying for. Reviewed on: 27th August 2026

Very Competitive Prices

The price was excellent & the website very easy to use. Fortunately I haven't had to make a claim. Reviewed on: 27th August 2026

Very sensible with their quotes but ensuring you cov...

Very sensible with their quotes but ensuring you cover everything that you need to cover. Reviewed on: 27th August 2026

new customer

good telephone call when first setting up insurance cost very reasonable. Reviewed on: 27th August 2026

competitive

Easy to access and very competitive Reviewed on: 27th August 2026

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