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Barclays: Home Insurance reviews

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3.36
Based on 36 reviews, last reviewed 10th Sep 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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41%
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28%
3 star
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0%
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3%
See only 1 star reviews
28%

Latest highest rating:

5

Good customer service Suzanne was very helpful during the initial calls she directed me to the correct call centre. She kept in touch during a period of days to check that ... Read more Reviewed on: 24th August 2023
Andrew Hunter's avatar
Andrew Hunter

Latest lowest rating:

1

joke barclays home insurance its a joke tryed to make a claim that a laugh first i was told that every thing was covered in my home all contents when i as... Read more Reviewed on: 10th September 2023
david clinch's avatar
david clinch
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About this product

Finding the right home insurance provider can be daunting with so many on the market. At Smart Money People, we collect Barclays Home Insurance reviews to help you make an informed decision when choosing your next provider.

Barclays offers buildings insurance, contents insurance and a combination of the two. With a variety of additional extras, you can make your policy more robust whilst only paying for what you need. Choose from gadget cover, personal items cov...

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Barclays Home Insurance reviews (36)

joke

1
barclays home insurance its a joke tryed to make a claim that a laugh first i was told that every thing was covered in my home all contents when i asked to make a claim got told not covered they are quite happy to take your money but not happy to give it out so i cancelled the policy and the customer service what a joke rude and not helpfull never going to them again lookig on trust pilot complaint after complaint Reviewed on: 10th September 2023
david clinch's avatar
david clinch

Good customer service

5
Suzanne was very helpful during the initial calls she directed me to the correct call centre. She kept in touch during a period of days to check that the process was working for me. Many Thanks Reviewed on: 24th August 2023
Andrew Hunter's avatar
Andrew Hunter

Buildings insurance failure

1
We have water coming through the bathroom light sockets due to a new defect in the roof. Aviva, the underlying agent of Barclays Insurance said "I have checked the weather conditions recorded on the day of the 31/03/2023 and for the prior 4 weeks to you noticing the damage. There have been no recorded Storm Conditions (windspeed of at least 55mph) to be present at any point in this 4-week period. While there is a record of rainfall, rain in and of itself will not cause damag... Reviewed on: 1st April 2023
Richard Sullivan's avatar
Richard Sullivan

Barclays

4
Excellent staff, very helpful and knowledgeable Reviewed on: 21st February 2023
Jill Hughes's avatar
Jill Hughes

No hassle and bill has gone down

4
No hassle and bill has gone down Reviewed on: 13th September 2022
Jo's avatar
Jo

Home insurance

4
Create home insurance saved me money in the last few years by talking me through all the options I had Reviewed on: 13th August 2022
Mark's avatar
Mark

Absolute scam

1
Paid for insurance only to be charged extra on top! A replacement item may be replaced within 1-2 weeks? What am i paying you for? Reviewed on: 2nd March 2022
Zaf Sedat's avatar
Zaf Sedat

Absolute scam

1
Dreadful insurance services. Avoid them as there are far better services available. What do I pay for if a loss inside or outside the home is excluded?. What an appalling way to treat people. Shameful scamming of the people who were foolish enough to trust them. Reviewed on: 28th February 2022
Norma Evans's avatar
Norma Evans

flexible

4
quite flexible - can cater for most Reviewed on: 12th January 2022
t's avatar
t

They simply dont do the job we pay for

1
I am with them for 3 years and when made my first claim of a water leak, they gave me an appointment after 7 days ( yes, this is emergency cover). No one came after 7 days and upon calling, they rescheduled after the next 7 days. My kitchen ceiling could not take this leak for 2 weeks so I got it sorted privately as I was not confident they will come after 15 days either. Cancelled the service and demand refund !! Reviewed on: 16th September 2021
Fatima Baqi's avatar
Fatima Baqi

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