Write a review

Newsletter

Go to business site

AllClear: Travel insurance reviews

Name: Travel insurance
Rating: 4.71 (6904 reviews)

View other AllClear products

4.71

Based on 6,904 reviews, last reviewed 18th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026

Latest lowest rating:

1

Steer Clear My wife and I were going on a river cruise with Saga and whilst I took Sagas included insurance (excellent) my wife used All Clear which she has over ... Read more Reviewed on: 18th June 2026

Read all reviews Write a review

About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

Review AllClear: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

AllClear Travel insurance reviews (6904)

Steer Clear

My wife and I were going on a river cruise with Saga and whilst I took Sagas included insurance (excellent) my wife used All Clear which she has over many years. Just before our holiday I was taken to A&E and found to have heart failure. We cancelled the trip and Saga paid my claim on receipt of medical proof. After a month of sending various requested documents to Gallagher Bassett (who are supposed to deal with claims on behalf of All Clear) we are still awaiting settlement. My heart condition is not being improved by this delay and worry. As others have said, their sales team are superb but it all goes downhill should you claim. Even with a complaint you are told that it will be passed to Gallagher Bassett who no doubt will look at it ‘next week’ and decide what further documents they require Reviewed on: 18th June 2026

Reply from AllClear Good afternoon, Thank you for taking the time to share your feedback. I am very sorry to hear about your recent health circumstances and the impact this has had on your travel plans. I appreciate how distressing and frustrating it must be to experience delays and uncertainty during an already difficult time. I am also sorry to hear that your experience with the claims process has not met your expectations. Our claims are handled on our behalf by our specialist claims administrators, Gallagher Bassett, and I appreciate that delays in communication and document handling can add further stress when you are already dealing with personal health concerns. Please be assured that we take your comments seriously, and I will ensure your feedback is passed on to both the Claims Team and Gallagher Bassett for review and urgent follow-up. So that we can look into this further for you, we would be grateful if you could provide your policy or claim reference, your full name, postcode and the best number to reach you on to [email protected] so we can escalate the matter directly. Thank you again for bringing this to our attention, and I wish you and your wife all the very best. Kind regards, Liam Response date: 22nd June 2026

Claims nightmare

Firstly, the sales side of AllClear are excellent. However, if you are unfortunate enough to make a claim then it is a nightmare. AllClear sub contract claims to Gallaher Basset and they are totally useless.. Their modus operandi is to stretch out all claims by asking for more information every 7 days until you are totally frustrated. AllClear are no better as their customer care team are toothless. For reasons only known to them they have escalated my claim to Zurich Insurance and they are quoting a response team of 6-8 weeks. Everything to do with claims is hopeless . Avoid them at all costs. Reviewed on: 22nd April 2026

Reply from AllClear Good morning, Neil, Thank you for taking the time to share your feedback. I’m sorry to hear that your recent claims experience has not met the standard we aim to provide. To help us look into this for you, please email [email protected] with your full name, claim number and address. Once we have these details, we’ll liaise with our claims team to review your case and work towards a resolution. Kind regards, Reece Response date: 27th April 2026

Cover was exactly what I wanted at a great price

Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026

It takes 5 working days to get a response to an emai...

It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in total ! The claims handling company ( Gallagher Basset ) are completely incompetent. I took out an annual policy but I’ve since written that off and gone with a different insurance company that I can trust Reviewed on: 24th December 2025

Reply from AllClear Good afternoon Steve, Thank you for taking the time to leave us a review. I'm sorry to hear that your claim took longer than expected to be resolved — this isn’t the experience we aim to deliver. Your feedback is important, and I’ll be sharing your comments with our customer experience team so we can continue to improve the service we offer. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Reece Response date: 29th December 2025

Brilliant response from the company.

Brilliant response from the company. Online application so easy to use. Reviewed on: 1st November 2025

EASY AND CLEAR FORMS

when joining the forms are easy and very clear to understand and complete. Reviewed on: 30th October 2025

Fast efficient friendly informative

Fast efficient informative friendly Reviewed on: 27th October 2025

Flexibility

Flexibility i.e. still cover when undiagnosed or awaiting surgery Reviewed on: 23rd October 2025

No hassle experience

No hassle experience but pre-existing medical conditions make it very expensive. Last year my partner was hospitalised but AllClear managed to arrange payment immediately. Reviewed on: 23rd October 2025

Peace of mind

Felt real peace of mind with this insurance in place . I have quite a few medical conditions but the insurance covered them all Reviewed on: 20th October 2025

Review AllClear: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Travel insurance
from InsureandGo 4.66 from 1090 reviews
Travel Insurance
from British Airways Insurance 4.33 from 17 reviews
Travel Insurance
from 1 Stop Travel Insurance 4.48 from 64 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

AllClear: Travel insurance reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review AllClear: Travel insurance now

AllClear Travel insurance reviews (6904)

Steer Clear

Claims nightmare

Cover was exactly what I wanted at a great price

It takes 5 working days to get a response to an emai...

Brilliant response from the company.

EASY AND CLEAR FORMS

Fast efficient friendly informative

Flexibility

No hassle experience

Peace of mind

Review AllClear: Travel insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024