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AllClear: Travel insurance reviews

4.83
Based on 6,903 reviews, last reviewed 22nd Apr 2026
100% decrease in 5 star reviews
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Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026
Russ's avatar
Russ

Latest lowest rating:

1

Claims nightmare Firstly, the sales side of AllClear are excellent. However, if you are unfortunate enough to make a claim then it is a nightmare. AllClear sub contrac... Read more Reviewed on: 22nd April 2026
Neil M's avatar
Neil M

About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (6903)

Claims nightmare

1
Firstly, the sales side of AllClear are excellent. However, if you are unfortunate enough to make a claim then it is a nightmare. AllClear sub contract claims to Gallaher Basset and they are totally useless.. Their modus operandi is to stretch out all claims by asking for more information every 7 days until you are totally frustrated. AllClear are no better as their customer care team are toothless. For reasons only known to them they have escalated my claim to Zurich Insurance and they are quoting a response team of 6-8 weeks. Everything to do with claims is hopeless . Avoid them at all costs. Reviewed on: 22nd April 2026
Reply from AllClear Good morning, Neil, Thank you for taking the time to share your feedback. I’m sorry to hear that your recent claims experience has not met the standard we aim to provide. To help us look into this for you, please email [email protected] with your full name, claim number and address. Once we have these details, we’ll liaise with our claims team to review your case and work towards a resolution. Kind regards, Reece Response date: 27th April 2026
AllClear Travel Insurance logo
AllClear

Cover was exactly what I wanted at a great price

5
Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026

It takes 5 working days to get a response to an emai...

1
It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in total ! The claims handling company ( Gallagher Basset ) are completely incompetent. I took out an annual policy but I’ve since written that off and gone with a different insurance company that I can trust Reviewed on: 24th December 2025
Reply from AllClear Good afternoon Steve, Thank you for taking the time to leave us a review. I'm sorry to hear that your claim took longer than expected to be resolved — this isn’t the experience we aim to deliver. Your feedback is important, and I’ll be sharing your comments with our customer experience team so we can continue to improve the service we offer. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Reece Response date: 29th December 2025
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AllClear

Brilliant response from the company.

5
Brilliant response from the company. Online application so easy to use. Reviewed on: 1st November 2025

EASY AND CLEAR FORMS

5
when joining the forms are easy and very clear to understand and complete. Reviewed on: 30th October 2025

Fast efficient friendly informative

5
Fast efficient informative friendly Reviewed on: 27th October 2025

Flexibility

4
Flexibility i.e. still cover when undiagnosed or awaiting surgery Reviewed on: 23rd October 2025

No hassle experience

4
No hassle experience but pre-existing medical conditions make it very expensive. Last year my partner was hospitalised but AllClear managed to arrange payment immediately. Reviewed on: 23rd October 2025

Peace of mind

5
Felt real peace of mind with this insurance in place . I have quite a few medical conditions but the insurance covered them all Reviewed on: 20th October 2025

Travel with confidence

5
We haven't had to make a claim, however we have quite a number of health issues, and AllClear allows us to travel far afield with confidence. Reviewed on: 20th October 2025

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