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AllClear: Travel insurance reviews

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4.85
Based on 5,011 reviews, last reviewed 22nd Aug 2025
68300% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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Latest highest rating:

5

Couldn’t get cover with anyone but all clear came up... Couldn’t get cover with anyone but all clear came up trumps. Reviewed on: 22nd August 2025
Kenneth c's avatar
Kenneth c

Latest lowest rating:

1

Never ever again Easy to insure with but then came the claim. Heard absolutely nothing so emailed after a fortnight – immediate reply they had the claim and they would... Read more Reviewed on: 19th August 2025
Derek's avatar
Derek
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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (5011)

Couldn’t get cover with anyone but all clear came up...

5
Couldn’t get cover with anyone but all clear came up trumps. Reviewed on: 22nd August 2025
Kenneth c's avatar
Kenneth c

Always had excellent communication when calling

5
Always had excellent communication when calling Reviewed on: 20th August 2025
Emma's avatar
Emma

I didn’t really get a renewal discount.

4
I didn’t really get a renewal discount. I had to start again with a new policy Reviewed on: 19th August 2025
Anne Kemple's avatar
Anne Kemple

Never ever again

1
Easy to insure with but then came the claim. Heard absolutely nothing so emailed after a fortnight – immediate reply they had the claim and they would deal with it within 14 working days. Heard nothing 14 working days later I emailed again – immediate reply they will deal it within 21 working days. Heard nothing. 21 working days later phoned complains department. Delightful lady told me I would hear within 5 working days. Heard nothing. Emailed Chief Executive. No reply from him. The following day, had an email from Charlotte on the travel claims team thanking me for submitting my claim! She raised a couple of queries and asked me reply “as soon as possible” I replied on the same day – again immediate reply “responses to new and existing claims may take up to 21 working days … “ I’ve no doubt they will pay up – their website says 99% + of all claims are paid within 5 working days. – 24 working days later I have heard nothing. In my email to the Chief Executive I did ask him why I was being treated quite so badly. He hasn’t replied to my email. I spoke to Reactive Insurance, who handle their claims, who told me that their 21 working days not only applies to the initial claim it also applies to the time taken to respond to any queries!- Reviewed on: 19th August 2025
Derek's avatar
Derek

Can’t remember if it was Derek or Douglas I spoke to...

5
Can’t remember if it was Derek or Douglas I spoke to on the phone but he was friendly and helpful Reviewed on: 19th August 2025
Penny W's avatar
Penny W

Best insurance

5
First class no problems always on the ball Reviewed on: 19th August 2025
Patrick c's avatar
Patrick c

I havnt had to make an actual claim yet but up to no...

5
I havnt had to make an actual claim yet but up to now all the people I have spoke to about opening a policy have been totally professional and knowledgeable in every aspect of purchasing my yearly policy Reviewed on: 19th August 2025
Tony Coatesworth's avatar
Tony Coatesworth

Finding cover when in the NHS waiting list limbo!

5
Stuck on an NHS waiting list made it difficult to find travel insurance cover AllClear were recommended by another provider as a company that might be able to help. The assistant I spoke to was very helpful and setting up cover at a competitive price took no time. Reviewed on: 19th August 2025
D M's avatar
D M

Excellent help from advisor when taking out our policy

5
Excellent help from advisor when taking out our policy Reviewed on: 19th August 2025
Margaret C's avatar
Margaret C

Happy with the policy

4
Policy is great and adding policy details is a breeze. I have not made a claim as yet so I cannot comment on that part. Reviewed on: 18th August 2025
Andrew 's avatar
Andrew

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