Admiral: Travel Insurance reviews

Based on 112 reviews, last reviewed 13th Nov 2023
100% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
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Latest highest rating:


Good, but... competitively priced and good coverage but for some reason your travel insurance can't be viewed alongside other insurances but only through a separat... Read more Reviewed on: 31st August 2023
woogers's avatar

Latest lowest rating:


worst company insurance not worth the paper its written on Missed our flight and lost our car hire vehicle enlightenment, but Admiral would not pay out under missed international departure stating that we were... Read more Reviewed on: 13th November 2023
Mike's avatar

About the Travel Insurance

Whether you’re jetting off abroad or travelling across the UK, it’s beneficial to have the security of a travel insurance policy. Here at Smart Money People, we collect Admiral travel insurance reviews from genuine customers so that you can shop with confidence.

Admiral was first set up as a car insurance provider in 1993, but since then, has branched out to offer a variety of insurance products. Admiral strives for convenience and hassle-free insurance, developing an app to allow customers to manage their cover on the go.

Smart Money People hosts reviews for a variety of Admiral’s travel insurance policies, like the Single Trip cover for those who only travel once a year, and the Annual Travel policy for more frequent travellers. Admiral also offers specialist cover for winter sports holidays and cruises, as well as a policy to cover your gadgets - great if you’re travelling for business with lots of expensive tech. Read our Admiral travel insurance reviews to see what customers have said about their experiences.

Have you taken out a travel insurance policy with Admiral? Whatever your experience, leave a review with Smart Money People to help improve trust and transparency in financial services. Share how easy (or hard!) the sign-up process was. Have you been satisfied with the cover you received for the price of the policy? Did you deal with the customer service team at all? Leave an Admiral travel insurance review to help others find their perfect policy.

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Admiral Travel Insurance reviews (112)

worst company insurance not worth the paper its written on

Missed our flight and lost our car hire vehicle enlightenment, but Admiral would not pay out under missed international departure stating that we were not covered for the airport delays that lead to us missing our flight, so when your down, stressed and upset they put the boot in. Reviewed on: 13th November 2023
Mike's avatar

1 star is being generous

Be very careful with this company, many loop-holes within their documentation regarding what they will pay out for. We had to cancel our holiday due a pet needing 24-hr care after what can be described as an horrific accident. Even though this had been taken completely out of our control, and a European leading vet had instructed to us to provide 24-hr care. Admiral simply couldn't wait to wash their hands of it. Even though there isn't anything written down in black & white regarding this. I think the morals of this company do drastically need reviewing. AVOID! Reviewed on: 7th November 2023

13 months later

Felt the need to write 2nd review as it has now been 13 months since my initial claim and have received zero resolution for what I was told was a formality. Was even paid £170 compensation by Admiral for poor complaint handling when the whole claim was only £517.00 - how does this even make sense?? A further 6m down the line and complaint still has t progressed it simply sits as open and being reviewed. Simply the worst company ever. Reviewed on: 10th October 2023
James's avatar

Website, claim process is a complete nightmare

I thought I was choosing a reputable company for my travel insurance but I was wrong. Completely frustrating experience. They lost all my claim documents, their website doesnt seem to remember my password so I have to reset it every time. Uploaded a ton of evidence and they asked for more. Finally got a settlement and they calculated it wrong! There is avenue to dispute your claim if you think its wrong. i've written to their complaints team hoping for a response. They owe me another £100! Reviewed on: 10th October 2023
Lisa Meikle's avatar
Lisa Meikle

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