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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.34 (200 reviews)

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2.34

Based on 200 reviews, last reviewed 22nd Jul 2026

500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

26%

67%

Latest highest rating:

5

Fabulous service fabulous service, unfortunately had to make a claim after Iran unsettlement but very impressed with service and outcome, dealt with swiftly and effici... Read more Reviewed on: 17th July 2026

Latest lowest rating:

1

Bereavement Been with admiral for a few years and never had to claim. Unfortunately in June I had to cancel my holiday, due to bereavement. Should have been an ea... Read more Reviewed on: 22nd July 2026

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel insurance reviews (200)

Bereavement

Been with admiral for a few years and never had to claim. Unfortunately in June I had to cancel my holiday, due to bereavement. Should have been an easy process, death certificate, holiday booking, cancellation of booking, everything needed was sent. At a time when you already have so much to organise, plus the grief, Admiral failed. I have an annual policy, but absolutely no way will I renew with them, I have lost faith in them completely. Reviewed on: 22nd July 2026

MEDICAL EMERGENCY IN A JAPANESE AMBULANCE AND COULD...

MEDICAL EMERGENCY IN A JAPANESE AMBULANCE AND COULD NOT CONTACT ADMIRAL TRAVEL INSURANCE!: I wish to raise an urgent complaint. Since June when I took your travel insurance policy out, the expensive premium one, I have been unable to register or gain access via the app. I have tried several times and although admiral sent me the one time passcode, the same error message keeps occurring. : 1015/400 This is not on, I had a medical emergency in Tokyo yesterday and thought I was taking a stroke. A passerby called me an ambulance. And the whole time I could not make contact with you, blurry vision the lot, low blood pressure. I had to refuse a hospital because I couldn’t get you. I’d like this rectified immediately and get me access to my policy and app. What is the problem with it ? Create a password. Read the Terms and Conditions. Done . Still no access and not feeling well ,At All! Reviewed on: 19th July 2026

Good value travel insurance for family.

Admiral were great value for money compared to other similar providers. Reviewed on: 17th July 2026

Fabulous service

fabulous service, unfortunately had to make a claim after Iran unsettlement but very impressed with service and outcome, dealt with swiftly and efficiently. Claim process easy to use. Reviewed on: 17th July 2026

Medical issues no problem for Admiral

As older person with medical issues Admiral have been able to offer good cover without excessive loading Reviewed on: 16th July 2026

Good product, ticks all the boxes, competitive price

Good product, ticks all the boxes, competitive price Reviewed on: 16th July 2026

Excellent Customer Service

Even though I had a small claim declined the level of customer service was excellent - what I was claiming for was not covered - very helpful and efficient Reviewed on: 16th July 2026

My yearly holiday insurance

Fantastic good value for money for the year.Easy to understand insurance for what I’m covered for. Reviewed on: 8th July 2026

Scammers with claims

I have been a customer with Admiral travel for three years, but after my recent claims experience, I will never use them again. Making a claim was incredibly frustrating. Instead of receiving the support and service I expected as a loyal customer, I felt like every step was made unnecessarily difficult. Communication was poor, the process dragged on, and it often felt as though Admiral was looking for reasons not to help rather than trying to resolve the claim fairly. I’ve paid my premiums on time for years, only to be left extremely disappointed when I actually needed to use the insurance. Based on my experience, I would not recommend Admiral to anyone looking for an insurer they can rely on when making a claim. Very disappointing service, and certainly not the level of support I expected after three years of loyalty. Reviewed on: 22nd June 2026

WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025,...

WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025, WE ARE TRYING TO GET PAID FOR OUR FLIGHTS AND HOTEL STAY. ADMIREL ARE MAKING IT VERY DIFICULT, ASKING FOR INFORMATION THAT WE HAVE SENT THEM A NUMBER OF TIMES, AND EACH TIME THEY SAY WILL REPLY IN 20 DAYS KEEPS ONGOING. A VERY BAD COMPANY TO DO BUSENESS WITH. Reviewed on: 16th June 2026

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