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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.58 (208 reviews)

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2.58

Based on 208 reviews, last reviewed 28th Sep 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

28%

65%

Latest highest rating:

5

Admiral - The Good Guys! I've had annual travel insurance with Admiral for several years now and have never had any issues when it comes to renewal time and their prices are g... Read more Reviewed on: 11th September 2026

Latest lowest rating:

1

This company is a SCAM. It’s hard to describe in words the nightmare I went through thanks to this company. They have the most appalling customer service and, in my experienc... Read more Reviewed on: 28th September 2026

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel insurance reviews (208)

Good value travel insurance for family.

Admiral were great value for money compared to other similar providers. Reviewed on: 17th July 2026

Fabulous service

fabulous service, unfortunately had to make a claim after Iran unsettlement but very impressed with service and outcome, dealt with swiftly and efficiently. Claim process easy to use. Reviewed on: 17th July 2026

Medical issues no problem for Admiral

As older person with medical issues Admiral have been able to offer good cover without excessive loading Reviewed on: 16th July 2026

Good product, ticks all the boxes, competitive price

Good product, ticks all the boxes, competitive price Reviewed on: 16th July 2026

Excellent Customer Service

Even though I had a small claim declined the level of customer service was excellent - what I was claiming for was not covered - very helpful and efficient Reviewed on: 16th July 2026

My yearly holiday insurance

Fantastic good value for money for the year.Easy to understand insurance for what I’m covered for. Reviewed on: 8th July 2026

Scammers with claims

I have been a customer with Admiral travel for three years, but after my recent claims experience, I will never use them again. Making a claim was incredibly frustrating. Instead of receiving the support and service I expected as a loyal customer, I felt like every step was made unnecessarily difficult. Communication was poor, the process dragged on, and it often felt as though Admiral was looking for reasons not to help rather than trying to resolve the claim fairly. I’ve paid my premiums on time for years, only to be left extremely disappointed when I actually needed to use the insurance. Based on my experience, I would not recommend Admiral to anyone looking for an insurer they can rely on when making a claim. Very disappointing service, and certainly not the level of support I expected after three years of loyalty. Reviewed on: 22nd June 2026

WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025,...

WE HAD AN ACCIDENT ON HOLIDAY IN CORSICA JULY 2025, WE ARE TRYING TO GET PAID FOR OUR FLIGHTS AND HOTEL STAY. ADMIREL ARE MAKING IT VERY DIFICULT, ASKING FOR INFORMATION THAT WE HAVE SENT THEM A NUMBER OF TIMES, AND EACH TIME THEY SAY WILL REPLY IN 20 DAYS KEEPS ONGOING. A VERY BAD COMPANY TO DO BUSENESS WITH. Reviewed on: 16th June 2026

Avoid like the Plague

Avoid like the plague they'll seize every opportunity to drag your claim out and then make up a £'s number to only pay back part of your claim. Deviously using calculations that they make up to reduce the payment with no evidence. There's a reason why they rate poorly on reviews , I only wish I'd read before . When they let you down ....and they will , definitely go to the Financial Ombudsman. Plenty of much better alternatives Reviewed on: 29th May 2026

Cancelled insurance for no good reason - please avoid!

Today Admiral cancelled my travel insurance four days before I'm due to leave the country, because I mentioned that as part of my ongoing care for a condition I have already disclosed to them, I will be undergoing a routine procedure. Despite the fact that this is not a diagnostic procedure and the condition itself is extremely low-risk, their underwriters apparently cannot cope with the idea that sometimes hospitals do things to people (who knew?). I had rung to check all my medical info was up-to-date, only to find that the system insisted the customer service agent delete all the data and start again. So I wasted an hour of my life giving them information they already had, at the end of which they said that they had to make some checks and would call me back to discuss my options. They would attempt to call me 3 times in the next few days and if I didn't pick up they would cancel my insurance - as if somehow being permanently available is possible or reasonable? - and when they did call back, they gave me no options at all. They just told me that they would no longer insure me. I dealt with the same customer service agent throughout who was extremely apologetic and did his best for me, but it was clear that the decisions are made behind the scenes by people who don't need to deal with the actual impact on people's lives. I was left uninsured a few days before taking my mum abroad for her 80th birthday. In case you think I'm underplaying the medical condition and procedure: after I got over the shock of having my insurance cancelled, I called AllClear to ask if they would insure me. Not only was my procedure not a problem, it was so negligible that they told me not to mention it, as it was part and parcel of the medical condition I disclosed. Unless you're happy for your insurance provider to withdraw cover for arbitrary reasons, I would avoid Admiral like the plague. Reviewed on: 27th May 2026

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