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Review of the Admiral, Travel insurance:

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Admiral - The Good Guys!

I've had annual travel insurance with Admiral for several years now and have never had any issues when it comes to renewal time and their prices are good, suiting our various declared medical conditions. This year I lost my father in May, just a week before I was due to go on an all-inclusive holiday to Rhodes. I cancelled the holiday within a couple of days of losing Dad with BA, who refunded me £1,200. They didn't even ask why I was cancelling, nor did they give me the option to reschedule. Basically, I was out of pocket by over £1,650 and, what with the funeral and dealing with my grief, I didn't even think to make a claim on the insurance. At the end of August, when I received a quote for my early September renewal, I thought I'd give Admiral a call. After a short wait (which is amazing these days, as you seem to have to wait an hour or more to get through to any company!), I spoke with a very empathetic chap who suggested I go through the website, as I needed to provide proof of the booking, payment and death certificate. I did all this as directed. The online form was very easy to fill in and attach the items required, and I was advised it would take around 20 working days. True to their word, they processed my case considerably quicker than their own estimate and have confirmed they are paying out £1,500 (as there's a £150 excess). This was such an easy experience, especially considering I thought I wouldn't get anything back at all having left it three months before making my claim. Thank you, Admiral, for being so "human" about my loss and not dragging out the process or adding to my grief or stress. I will definitely be recommending Admiral to many others! Reviewed on: 11th September 2026

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