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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.81

Based on 11,747 reviews, last reviewed 17th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

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Admiral Home Insurance reviews (11747)

paid for a gold policy but did not get gold...

paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

Emergency/Claim

Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Admiral are brilliant

Admiral are great for home insurance, always reliable, simple to use and great customer service. They give you everything you need for top quality home insurance. Reviewed on: 12th June 2025

Admiral home insurance

I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great and I’m happy with admiral. Reviewed on: 2nd April 2025

Definitely recommend Admiral

I have home insurance from admiral and they’ve always been helpful and reliable, everything is simple with them. Reviewed on: 26th February 2025

Admiral are amazing

I have home insurance with admiral and it covers everything of importance, always reliable and great customer service. Reviewed on: 26th February 2025

Renewal great price

Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024

Not had a good experience with my renewal quote.

Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at all so unsure how good that they would be if a claim ever arose. Have been on the phone to them for 2 hours. Asked to talk to a manager. Someone will call me back within 3 working days by which time my policy will have lapsed! Reviewed on: 11th October 2024

Good communication with a potential problem I had

Good communication with a potential problem I had Reviewed on: 11th October 2024

Great home insurance experience!

After moving to a grade 2 listed property our home insurance costs were "out of the park. " The change process with our existing provider was a long painful telephone telephone call with someone who appeared to have little understanding of the property I was describing. The end result a massive increase! After shopping around I decided to try Admiral. I had watched their advert on TV. I applied on line and secured a significant reduction. Despite the listed status the price was less than I had been paying in our previous property! I was so surprised I contacted Admiral customer services just to clarify that everything was correct. The on line application process was simple and straightforward and the customer service person was friendly and competent. I was extremely pleased.. I also receive regular newsletters from the company with seasonal tips and advice to keep our property safe. This was a new and helpful addition, needless to say we renewed with Admiral this year. Long may it last. Reviewed on: 11th October 2024

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