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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.72 (11806 reviews)

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4.72

Based on 11,805 reviews, last reviewed 13th Oct 2026

667% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Admiral is King Has a very good range of insurance options, so policies can be well tailored, according to individual needs Reviewed on: 13th October 2026

Latest lowest rating:

1

Don't bother buying the Home Emergency service I had Home Emergency as part of my home insurance and it was a fiasco - the claim was outsourced to Sedgwick, there was poor communication between Adm... Read more Reviewed on: 13th October 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11806)

Good customer service for straightforward queries only

Did get passed around a few times on the phone which was frustrating but eventually a positive outcome from helpful staff Reviewed on: 13th October 2026

Admiral is King

Has a very good range of insurance options, so policies can be well tailored, according to individual needs Reviewed on: 13th October 2026

Admiral for me the go-to for Home Insurance

The Admiral website is very user friendly. Their communications are excellent. I have spent many years switching from one company to another to find competitive quotes. Have been with Admiral now since 2022. Their auto-renew quotes are always competitive and I no longer feel being ripped off Reviewed on: 13th October 2026

Great Service

The agent was incredibly patient and explained my policy options clearly with no hidden fees; what they quoted is exactly what I paid Reviewed on: 13th October 2026

Good competitive home insurance made easy.

The process of securing home insurance cover was easy. The Website is clear to use and navigation is straight forward and intuitive. The products offer an excellent level of cover that can easily be checked to understand the cover terms and restrictions. Once purchased, the documentation was easily accessed and could be downloaded. This company often appears in my listing of comparison sites offerings when I research using a comparison platform. I would usually give these potential offers a high ranking from past experience and am a regular returning customer. In terms of the Company communication and interface directly for help/claims etc. I do not have any recent experience as have not had to make a claim or make person to person contact with their staff. So I can't comment on the after purchase service quality . Reviewed on: 13th October 2026

Don't bother buying the Home Emergency service

I had Home Emergency as part of my home insurance and it was a fiasco - the claim was outsourced to Sedgwick, there was poor communication between Admiral and Sedgwick, I had to chase every day for two weeks, no-one kept me up to date (even when I'd specifically requested this), I was told one thing by Sedgwick and another by Admiral and had no boiler for three weeks and finally sorted it myself as I couldn't bear to keep trying to use them Reviewed on: 13th October 2026

The cover is very comprehensive and tailored to my s...

The cover is very comprehensive and tailored to my specific needs, the customer service teams are so helpful and definitely go the extra mile. Reviewed on: 13th October 2026

Impossible to get hold of and even simple tasks took...

Impossible to get hold of and even simple tasks took hours like cha ting my home address. I was then locked into a much more expensive rate afterwards. Reviewed on: 13th October 2026

Excellent from start to finish.

Excellent from start to finish. customer service was outstanding. Reviewed on: 12th October 2026

the best home insurance

Great home insurance and always reliable. Definitely recommend. Reviewed on: 12th October 2026

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