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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11772 reviews)

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4.80

Based on 11,772 reviews, last reviewed 27th Mar 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, always reliable and a reasonable price Reviewed on: 24th March 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11772)

Seamless transition from previous insurer

We entered a point when previous insurer had been taken over by Admiral. Transition was seamlessly handled by customer advisors by phone and email. Alerts, progress, completion. Reviewed on: 5th September 2025

Huge increase in premium despite no claims

The last renewal was quoted with a huge (over 30%) increase in premium despite still not having made a claim - ever. Trying to get answers as to why didn't get any response. Trying to remove expensive e-bikes from the policy proved fruitless. Admiral just wouldn't or couldn't remove them Reviewed on: 5th September 2025

Cheap and a good service.

Cheap and a good service. Only slight negative is their home emergency cover which wasn't as comprehensive as I'd thought. Reviewed on: 5th September 2025

Long term customer across multiple homes.

Long term customer across multiple homes. Always an easy experience Reviewed on: 5th September 2025

Excellent renewal prices every year.

Excellent renewal prices every year. Reviewed on: 4th September 2025

Fantastic service and value.

Fantastic service and value. Would reccomend to others. Reviewed on: 27th August 2025

The cancellation fees almost match the full price of...

The cancellation fees almost match the full price of policy...read the small print and avoid this company Reviewed on: 18th August 2025

paid for a gold policy but did not get gold...

paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

Emergency/Claim

Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Admiral are brilliant

Admiral are great for home insurance, always reliable, simple to use and great customer service. They give you everything you need for top quality home insurance. Reviewed on: 12th June 2025

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