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Admiral: Home insurance reviews

4.80
Based on 11,772 reviews, last reviewed 27th Mar 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great home insurance Great home insurance, always reliable and a reasonable price Reviewed on: 24th March 2026
Gary L's avatar
Gary L

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026
Anne J's avatar
Anne J

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11772)

AVOID IF YOU"RE A HUMAN BEING

1
I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insurance premium. Instead, nasty default letters are sent to me. I'm just so furious that my renewal has already gone through but with ovrrbearing practises like this I desperately want to have no more to do with this bullying giant. Surely, as a disabled pensioner living on scraps whilst all of you sit in superiority because you have an income. It's a sad state of affairs when I don't even have £3.58 in my bank to pay you. Think about it. Tell your insensitive accounts person to stop and think that this might push someone over the edge. A default notice? Seriously? For £3. It's unacceptable, it's unbelievable and probably cost more than that to send a letter or leave a voicemail saying we're sorry you're experiencing difficulties but just a nudge to say your payment is overdue. You have no idea. But, I promise you, for the sake of other customers I will take this to the very top. Also, online reviews, and I will not stop until YOU stop threatening and intimidating over £3. Policy number P68441220. Disgusted. Anne Jackson. so you can apologise Reviewed on: 27th March 2026

Great home insurance

5
Great home insurance, always reliable and a reasonable price Reviewed on: 24th March 2026

Sly hidden admin charges

1
Sold a “failed renewal charge” of £45 on my hone insurance to a debt collection agent without so much as a phone call or a letter to even let me know it was there. Wont be using admiral again Reviewed on: 26th February 2026

Great home insurance

5
Great company with good price for insurance Reviewed on: 22nd January 2026

Expensive to change address, but other than that I'v...

5
Expensive to change address, but other than that I've had no problems with them. Reviewed on: 22nd January 2026

Great home insurance

5
Great home insurance and very reliable Reviewed on: 22nd January 2026

cheap and easy to get insured but check the small print

1
They may be cheap and easy to get insured but trust me- check the small print!!!! After submitting a claim I was asked for photos and invoices for tools that were stolen from my shed! Like you take photos of yourself with tools etc. The communication through the process was terrible with me having to chase them constantly as to what was happening with my claim! After 7weeks I was informed I would not be settled for my stolen tools! Get a different insurance provider! Quick to take your money but will do anything to get out of paying should you unfortunately need to claim! Reviewed on: 16th October 2025

Quality Provider

5
Able to get my quote online, very reasonably priced and comprehensive cover. No issues as of yet to claim however portal if I need to which is fantastic Reviewed on: 16th September 2025

I reinsured with them because they don't rip off exi...

4
I reinsured with them because they don't rip off existing customers with unfair price increases. Reviewed on: 10th September 2025

Very efficient and responsive, but when you make a c...

5
Very efficient and responsive, but when you make a claim you have to prove that everything is correct in so many ways that feels almost impossible Reviewed on: 7th September 2025

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