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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.82 (11767 reviews)

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4.80

Based on 11,767 reviews, last reviewed 16th Oct 2025

1200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Quality Provider Able to get my quote online, very reasonably priced and comprehensive cover. No issues as of yet to claim however portal if I need to which is fantast... Read more Reviewed on: 16th September 2025

Latest lowest rating:

1

cheap and easy to get insured but check the small print They may be cheap and easy to get insured but trust me- check the small print!!!! After submitting a claim I was asked for photos and invoices for too... Read more Reviewed on: 16th October 2025

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11767)

Great home insurance experience!

After moving to a grade 2 listed property our home insurance costs were "out of the park. " The change process with our existing provider was a long painful telephone telephone call with someone who appeared to have little understanding of the property I was describing. The end result a massive increase! After shopping around I decided to try Admiral. I had watched their advert on TV. I applied on line and secured a significant reduction. Despite the listed status the price was less than I had been paying in our previous property! I was so surprised I contacted Admiral customer services just to clarify that everything was correct. The on line application process was simple and straightforward and the customer service person was friendly and competent. I was extremely pleased.. I also receive regular newsletters from the company with seasonal tips and advice to keep our property safe. This was a new and helpful addition, needless to say we renewed with Admiral this year. Long may it last. Reviewed on: 11th October 2024

Left when they increased prices then rejoined due to...

Left when they increased prices then rejoined due to better pricing Reviewed on: 11th October 2024

bespoke and economical

It was cheapest deal on the market that provided the most extensive cover. The modular nature of the policy meant I could tailor it to my needs and remove unwanted parts. Bespoke and hassle free. Reviewed on: 11th October 2024

reasonable rate, good cover, easy to manage online

reasonable rate, good cover, easy to manage online Reviewed on: 11th October 2024

Best Cover

I used a comparison website to choose my insurance. Although Admiral wasn't the cheapest quote, it gives me more protection than my previous provider Reviewed on: 29th September 2024

Perfect customer service and competitive pricing

Perfect customer service and competitive pricing Reviewed on: 24th September 2024

Avoid at all costs

Admiral make false and misleading claims when advertising their home insurance policies, namely that they will safeguard consumers from loss and damage which results from criminal activity. I have recently claimed after I was burgled. I provided clear video evidence to the Police and Admiral of criminal activity. The police dealt with the crime swiftly as a burglary - they have arrested and charged an individual. Admiral on the other hand worked to make convenient assumptions and speculations resulting in them refusing to pay out anything. I am now left with a bill of five figures and nothing to show for 7 years of work. Having been a loyal Admiral customer for car and home insurance for many years. Admiral claim to care about customer service but when they have opportunities to look after their customers in need they decided to put corporate interests first and simply state they are 'following process'. Avoid at all costs - awful company. Reviewed on: 23rd September 2024

Easy and great value to add more...

I needed to change and add additional things to the insurance they were really helpful and the cost didn’t rise enormously. It all felt fair Reviewed on: 9th September 2024

Value for money, but customer service not always the...

Value for money, but customer service not always the best Reviewed on: 4th September 2024

Admiral were great when I had to make a claim

Admiral were great when I had to make a claim for my stolen bike Reviewed on: 4th September 2024

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