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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.82 (11748 reviews)

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4.80

Based on 11,748 reviews, last reviewed 27th Aug 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Fantastic service and value. Fantastic service and value. Would reccomend to others. Reviewed on: 27th August 2025

Latest lowest rating:

1

The cancellation fees almost match the full price of... The cancellation fees almost match the full price of policy...read the small print and avoid this company Reviewed on: 18th August 2025

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11748)

Peace of mind

Recently renewed my home insurance, managed to reduce fee with agent re-jigging my voluntary excess and got a loyalty discount for choosing to stay with Admiral. Part of my home is an old 1860 cottage with a 1980 extension. Other insurance companies wouldn't cover it but Admiral did. So relieved. Peace of mind and great customer service. Reviewed on: 1st September 2024

Good service, but beware the annual increase

Customer service was good whenever I contacted them. Excellent cover. BUT, the premium increased massively after 12 months, despite making no claims and no changes to circumstances. The first time, the agent was able to get close to the best alternative price, so I renewed for another 12 months. The second time, the premium went up ~30%, and there was no leeway on the price. Thanks very much, but I won't be renewing when I can get the same cover for £120 less elsewhere. Reviewed on: 30th August 2024

Very quick and easy process with competitive rates

Very quick and easy process with competitive rates Reviewed on: 30th August 2024

Admiral Excellent customer service

I have had some legal issues, I didn’t want them necessarily to meet legal costs as I knew it was unlikely to be covered. Even so the legal team gave me great advice and helped me along the way. I can’t thank them enough Reviewed on: 28th August 2024

Great Service

They work with me to find what's best for me Reviewed on: 27th August 2024

Professional service and trustworthy.

Professional service and trustworthy. Reviewed on: 26th August 2024

I’ve had Admiral house contents insurance for 8 year...

I’ve had Admiral house contents insurance for 8 years and although I’ve never claimed they always keep me up to date and have kept the monthly payments low. Reviewed on: 25th August 2024

Competitive Pricing & Excellent Customer Service

I found this policy via an online comparison site 6 or 7 years ago. Renewal terms have always been competitive but on 2 occasions I have found slightly cheaper quotes. Admiral have matched these immediately. Their customer service staff are first rate too Reviewed on: 25th August 2024

Very helpful people, easy to use website and easy to...

Very helpful people, easy to use website and easy to contact. Competitive prices and easy to end cover and change to another company at the end of the year if required Reviewed on: 24th August 2024

Helpful, professional, knowledgeable staff

Helpful, professional, knowledgeable staff Reviewed on: 24th August 2024

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