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RSA: Home Insurance reviews

2.67
Based on 3 reviews, last reviewed 24th Jan 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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34%
4 star
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0%
3 star
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0%
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33%
See only 1 star reviews
33%

Latest highest rating:

5

A trustworthy choice I’ve been a customer of RSA for many years. I find them professional, helpful, trustworthy and competitive. Would take a lot for me to go elsewhere. Reviewed on: 10th July 2023
Jenny Leigh's avatar
Jenny Leigh

Latest lowest rating:

1

Useless Home Insurance The initial engagement with RSA was good. However, as the claim was passed on to their 3rd party suppliers, the communication and handover of details ... Read more Reviewed on: 24th January 2024
Nelson - Crawley's avatar
Nelson - Crawley

About the Home Insurance

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RSA Home Insurance reviews (3)

Useless Home Insurance

1
The initial engagement with RSA was good. However, as the claim was passed on to their 3rd party suppliers, the communication and handover of details came with gap. I had to repeat every single details to their next supplier and the information was watered-down, the final assessor seems incapable of making good decision, requested for information that the previous supplier should have provided them. Overall, they have done a very bad job in handling claim. I would be cancelling this soon. I hope this message is useful for future buyers of this insurance, to do a bit of research and read the previous experience of other customers similar to mind. Reviewed on: 24th January 2024
Nelson - Crawley's avatar
Nelson - Crawley

A trustworthy choice

5
I’ve been a customer of RSA for many years. I find them professional, helpful, trustworthy and competitive. Would take a lot for me to go elsewhere. Reviewed on: 10th July 2023
Jenny Leigh's avatar
Jenny Leigh

Not happy

2
My grandson was painting my daughter bedroom when he had an accident with the paint so I took photos sent them in a man came out he told me to go down stairs about 20 minutes later he went home two days later I get a call asking lots of questions I told everything I new then week later I get a letter telling me that the paint did not fall properly so they turned down the claim I wish I was able to do the work my self that way they would have never been accidental spill sadly my lungs are on there way out I asked if I could appeal they no it’s final they it more than I do Reviewed on: 30th July 2020
Derek Greenaway's avatar
Derek Greenaway

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