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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.80

Based on 11,747 reviews, last reviewed 17th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

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Admiral Home Insurance reviews (11747)

awful do not trust them

Got burgled. Have Admiral Home Insurance. Have £75 compulsory excess and voluntary £100 excess. Wasn't too worried. Rang to make claim, a lot of tech stuff has been taken. Advised that 'excess is going to be £600 because it was a theft'. WHAT? they randomly come up with other larger excesses according to meet whatever circumstance you have in order to avoid payment. Strongly recommend you review your policy very very carefully. This company has a very very bad reputation with many people who have made honest claims. They are not to be trusted. Reviewed on: 28th February 2017

Awesome company!

Great straight forward service, highly recommend. Reviewed on: 23rd August 2016

Good Choice

good choice for my home insurance. Reviewed on: 1st August 2016

CheekyCharges Campaigner

I lost a diamond out of my wedding ring. I took it back to the jewellers where they gave me a price foor a replacement diamond and repair. We contacted Admiral insurance where he put in a claim and received payment fast. Staff were very helpful and we received responce very quickly. I was very happy with the service Admiral provided Reviewed on: 28th February 2016

Very good all round

I chose Admiral for home and contents insurance after they came out top in two comparison websites. The on-line purchase was simple with easy to understand questions and a minimum of fuss. The premium was very competitive and the package suited my needs exactly. Cover was instant and the documents provided promptly. I have since not been spammed with offers or 3rd party introductions. Overall I am very happy and would freely recommend. Reviewed on: 5th November 2015

Very comprehensive and easy to set up

I already have car insurance with admiral so got a discount on my buildings and contents insurance. It was easy to set up over the phone and was offered three different levels of cover. They explained everything very clearly and answered all the questions I had. Reviewed on: 9th August 2015

Good quote and adequate service

I found the buying process very easy and the aftercare has been ok in that if you need anything Admiral seem to be good at helping. Reviewed on: 17th April 2015

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