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Admiral: Travel Insurance reviews

Name: Travel Insurance
Rating: 2.26 (163 reviews)

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2.11

Based on 163 reviews, last reviewed 31st Mar 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

27%

65%

Latest highest rating:

4

Well priced annual multi-trip cover. Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on op... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

I had a fall whilst on holiday in Fuerteventura on 2... I had a fall whilst on holiday in Fuerteventura on 2nd January which resulted in a broken wrist. The hospital over there recommended that I return hom... Read more Reviewed on: 31st March 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel Insurance reviews (163)

30% emailed discount after waiting!

Large emailed discount. Nice variety of cover available clearly demonstrating difference. Reviewed on: 23rd August 2024

Really comprehensive cover and at a competitive price.

Really comprehensive cover and at a competitive price. Customers service is great too Reviewed on: 17th August 2024

SMOOTH INSURANCE COMPANY.

SMOOTH INSURANCE COMPANY. ALLWAYS GIVE GOOD INFORMATION. Reviewed on: 14th August 2024

It was very easy to renew online and provided a tail...

It was very easy to renew online and provided a tailored policy for all Mt health issues Reviewed on: 8th August 2024

Clear affordable cover

We've always taken out travel insurance but only recently subscribed to being covered by admiral travel insurance for 2 years in a row now. I was especially thankful that this year the cover cost was reduced due to my C-section being elective rather than a medical condition. That was well explained by the customer service representative which gave me an informed choice on the cover. Reviewed on: 8th August 2024

Best in travel insureance

Best in travel insureance I do have car insurance as well. Reviewed on: 8th August 2024

Complete Waste of Money - AVOID!

Booked annual European travel insurance with Admiral earlier this year for self and husband. Had 2 short European holidays booked at the time and declared medical conditions were covered. Husband subsequently had a one off "faint/black-out and was referred for tests/scans. Admiral implemented a medical exclusion for issues related to "undiagnosed condition". We updated Admiral shortly prior to 2nd pre-booked trip departure date as he had experienced no further health issue and 2 test results just returned had not indicated any problems - but MRI scan still outstanding due to waiting lists. On phone, Admiral confirmed related medical exclusion would continue, not great, but we decided we would travel with global health insurance cards. Next evening (Friday) email received from Admiral cancelling husband's insurance completely. Not contactable over the weekend as office closed. Remonstrated with them on Monday and asked why we couldn't retain general cover with continuing medical exclusion as were due to travel within 2 days. They refused to consider any other alternative. We were apparently left with 2 options - 1) go on holiday with no insurance cover at all for husband. 2) Cancel trip with no option to put in a claim as policy does not cover you being able to cancel a holiday (booked before medical issue arose), as a result of Admiral having unreasonably completely cancelled your insurance cover.! A complete travesty! Reviewed on: 11th July 2024

Never received such awful care.

Never received such awful care. I would not recommend this company to anybody. Had a one-off knee operation 2 days ago (which I did not claim anything for) and because I have had a surgery, they have now cancelled my entire insurance policy for the rest of the year, despite having no follow ups needed with the doctors and being deemed healthy now. I am so confused as to how an insurance policy can just cancel your policy because you have had a surgery. This is the second time I have been let down by this company, the first relating to them refusing to pay for my flights to Ecuador after the FCDO advised against all but essential travel to the area. I feel incredibly let down by the company. Reviewed on: 2nd July 2024

Admiral do not cover connecting flights

We had a cancelled internal flight at short notice, which meant that we missed the international flight home. Admiral do not cover connecting flights - even if you have worldwide cover!!! We attempted to claim for the additional costs but were told that we were not covered and are now significantly out of pocket. The insurance is at best misleading and at worst potentially fraudulent. Worldwide cover should mean worldwide, and not just the first flight out and the last flight back, and only in very specific circumstances. If you want connecting flights covered for not choose Admiral. Reviewed on: 2nd June 2024

PLEASE READ BEFORE PURCHASING

Please be aware before buying travel insurance from Admiral! My husband was fit and well when I purchased annual travel cover. He was later diagnosed with prostrate cancer 11 weeks prior to our holiday. I rang to inform them, of the situation but not to raise a claim at that point and they cancelled his policy. So if you ever have health issues and require treatment, they will cancel the policy due to waiting time between diagnosis and treatment, which will always be the case. Surely that’s why you purchase travel insurance?? Reviewed on: 21st April 2024

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