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Review of the Admiral, Travel insurance:

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Very disappointed with my travel insurance experience.

Very disappointed with my travel insurance experience. I wasn’t able to go away due to my daughter coming down with chicken pox. I called straight away to let them know I wasn’t able to travel. I got doctors letters along with form they requested to be filled out, flight cancellations forms done. Proof of bank payments with emails to show I wasn’t issued refunds. Hotel cancellation letters with proof of no refund. Train tickets with proof it was not refundable It still wasn’t enough. Still waiting weeks on end for an outcome to my claim. They are taking excess fee for myself of £50 fine but also an extra £50 for my daughter who’s under two. It’s disgusting how I’ve been treated. It’s taken a toll on my mental wellbeing because I’m feeling exhausted and so upset, Which has caused me stress related headaches leading me to bed and having to make a doctors appointment. I wouldn’t recommend using admiral. They sell you the what you think sounds great with “we cover you for this and that” and are lovely as you like when it comes to taking your money and joining them. But when it come to needing to claim they treat you so poorly and they want to do anything they can to not pay out. Reviewed on: 12th May 2025

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