CoverForYou Travel Insurance Reviews

Received all money back for flight tickets for all my family due to illness

I bought their travel insurance just 3 days before traveling, as I suddenly discovered that travel insurance from my bank account is not provided anymore. Then 1 day before my travel with my family from London, UK to Vancouver, Canada my daughter...

I bought their travel insurance just 3 days before traveling, as I suddenly discovered that travel insurance from my bank account is not provided anymore. Then 1 day before my travel with my family from London, UK to Vancouver, Canada my daughter became ill with high temperature (39.7). I had to cancel the trip altogether, as my daughter was ill for more than a week. I opened claim with CoverForYou and after I emailed them the letter from my GP confirming my daughter's illness and recommendation not to travel, they refunded to me the whole price of the flight tickets for my family which was £917.00 in total. They have not asked any additional questions and within 5 days the payment was transferred into my bank account. So I do recommend this company as honest, quickly responding and providing friendly service.

Leonid GeLevel 1

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Chances are you are NOT covered if purchasing via Money Supermarket. On hold for 44 minutes.

Tried to call them today to discuss my policy, was on hold for 44 minutes. Ended up getting disconnected. Read other reviews stating this is...

Tried to call them today to discuss my policy, was on hold for 44 minutes. Ended up getting disconnected. Read other reviews stating this is common.

Purchased insurance for a 10 day trip to USA. Overall cost £140.

Ticked all relevant boxes on money supermarket where the quote was obtained. Made sure I ticked "respiratory" to indicate I suffer from Asthma. (which I barely do but as I have pre-scribed inhalers in the past I thought it best I let them know just incase they try wriggle out of a claim should anything happen).

It was only today (day before we travel) did I discover we will NOT be covered as they didn't have it down on record I suffered from Asthma.

I would have NOT known this had I taken the time to go out my way and let them know I had Asthma via email just to be sure.

What if I needed to claim during my holiday?

They made it pretty clear :-

"You must tell us of all your pre-existing medical conditions. If you fail to declare all pre-existing medical conditions we may refuse to deal with or reduce the amount of any relevant claims, even if a claim is not related to an undisclosed pre-existing medical condition".

I told them I did make this clear I had pre-existing conditions via the form I filled prior to purchasing however this is what the simply had to say:-

"you will need to address this matter with this comparison site "Money Supermarket" as the condition is not showing on your certificate."

So to conclude this review please make sure you check your cover even if you correctly filled out the form. Chances are you'll find like me you are not covered and hopefully find this out prior to traveling and not after.

To make this clear, EVEN if you DID fill out the form for any pre-existing medical conditions double check with them as in my case here it's not been noted.

Furthermore, they cannot "ammend" this on my policy, instead they now have to cancel and refund me meaning I have to wait up to 10 working days for a refund and spend another 40 minutes purchasing further cover else where.

Chances are if this is how shadey they are during this process I would hate to imagine what they would be like to deal with should you need to claim.

Bradley FarmerLevel 1

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Great App

Travel insurance made easy with great app, I especially like the location finder to nearest hospital which could be invaluable

Claire Holmes Level 1

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Great Company

Use CoverForYou for all my trips including Australia America and Cruises. Efficient friendly and professional staff always there to help

Elizabeth BallanceLevel 1

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Peace of mind creates a more relaxing holiday

From the start cover for you gave me confidence in their product fab site great communication aloud me to have a worry free Holiday

Sean BurgessLevel 1

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Easy and efficient

Easy to use web site, friendly staff on end of phone, thankfully not had to make a claim so can't comment on that part

LouisaLevel 1

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good price and clear details of what you are buying

Easy to use site with a good choice of options. Prices seem reasonable too. Did not have any problems on holiday so have no experience of how the company behaves if I was to have a problem.

Cat24Level 1

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Very responsive company

I haven't needed to make a claim yet, but whenever I have discussed with customer service they have been very informative on the phone. I have taken out additional insurances with them, and recommended to family.

EveLevel 1

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Quick and easy

Website was quick and easy to use. I didn't need to claim so didn't have much more experience than that but recommended them to my mum and also used them again myself!

Hamedah ShkokaniLevel 1

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Excellent cover

Looked around for a comprehensive policy which was value for money. CoverForYou ticked all the boxes.

JPatLevel 1

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Piece of mind Holiday Insurance

Their website was quick and easy to use and offered me everything within the one package I required to give me piece of mind whilst away enjoying myself, and all at a very keen price. I will definitely be using them again. 5*

Tracey WhiteLevel 1

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Easy and great value

This has been a service that's both easy to use and great value for money. It has left me happy year after year.

AnonymousLevel 1

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Cheap and cheerful

Best price by far. No hassle. easy to sign up and would use again.

RLevel 1

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Swift Response

Whilst travelling I emailed CoverForYou to check that the insurance I'd taken out covered hiring a motorbike. Confirmation came back to me promptly allowing me to continue my journey without losing a day.

Cameron JonesLevel 1

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First class customer service

So easy and quick to deal with very trustworthy

John corrin Level 1

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Theo14

I FOUND TAKING OUT MY TRAVEL INSURANCE EASY AND GOOD PRICE DUE TO A MEDICAL CONDITION AND SCREEN SIMPME AND EASY TO USE.

Carol JonesLevel 1

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I have had travel insurance with you for 2 years now it is quick and easy to upgrade/downgrade and pay

Quick easy quotes hassle free n contacted by yourselves to renew so.i don't have to remember

LindaLevel 1

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Great cover, for me!

Great product benefits and cover for all of my travel insurance requirements.

GregWLevel 1

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Quick and easy insurance

I have used cover for you for three years and never had a problem with insurance or cover. It is quick and easy to take out insurance when needed

IanLevel 1

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Super easy

Such an easy insurance to get quotes through and amazing value for money.

Charlie Level 1

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