Write a review

Aviva: Travel Insurance reviews

Name: Travel Insurance
Rating: 3.05 (40 reviews)

View other Aviva products

2.65

Based on 40 reviews, last reviewed 14th Aug 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

40%

Latest highest rating:

5

Just cancelled a holiday due to hospital stay . Just cancelled a holiday due to hospital stay . Aviva excellent paid out within 5 days, sent paper work claim completed . While my daughter been wait... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

They are dealing with Barclays Travel Insurance. They are dealing with Barclays Travel Insurance.We missed our flight family of 4. We were attending an important function. We had to purchase another ... Read more Reviewed on: 10th August 2025

Read all reviews Write a review

About this product

Travel insurance is important, not only for long-haul holidays, but also short getaways and business trips. Finding the right provider for your insurance policy is vital; knowing you’re in good hands can provide the reassurance required to relax and enjoy your travels. Check out our Aviva travel insurance reviews to find out what genuine customers have to say about Aviva’s policies.

Aviva was founded in 2000, and has now insured over 15.5 million people in the UK.

Every trip is different, but a suitably robust policy should always be a priority. If you’re planning lots of activities for your trip, Aviva offers cover for leisure activities. See what Aviva customers have said about this policy by reading our Aviva travel insurance reviews. If you travel a lot for business, Aviva’s Multi-trip policy is worth investigating too. Whatever your requirements, check our reviews to see if Aviva can provide what you need from your travel insurance policy.

Have you taken out a travel insurance policy with Aviva? Would you consider your policy good value for money? Did you come into any problems with the policy? If you had to make a claim, how well was this handled? Share your experience by leaving an Aviva travel insurance review to help others just like you make an informed decision when choosing their new insurance provider. Help us increase trust and transparency in financial services.

Review Aviva: Travel Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Aviva Travel Insurance reviews (40)

Just cancelled a holiday due to hospital stay .

Just cancelled a holiday due to hospital stay . Aviva excellent paid out within 5 days, sent paper work claim completed . While my daughter been waiting 4 weeks and still waiting. Purchased on search engine . Use the best for your travel insurance . Aviva 5 star Reviewed on: 14th August 2025

They are dealing with Barclays Travel Insurance.

They are dealing with Barclays Travel Insurance.We missed our flight family of 4. We were attending an important function. We had to purchase another tickets, stayed in a hotel which was not planned and costed lots of money. After I have been paying month fee for over 20 years without no claim. They refused to reimburse us. This is a pure rip off. No need for an insurance like this Reviewed on: 10th August 2025

Not fit to Fly injury claim, loss £151.00

Make sure you screenshot and save to your photos all of your holiday booking details. Insurance Policy through Nationwide Flex A/C. Paid £60 extra for our health conditions. Had not fit to fly claim due to fall. Cost £25 for a Drs letter, not claimable. They’ve stopped £100 excess off it. They’re stopping £26 airport duty, (APD) so I’ve just had to send an email to jet2 customer services to claim that back from Birmingham airport, they take 28 days to deal with your emails!! Found out on the internet they charge £25 admin fee, so wasn’t worth claiming. Has taken 3 weeks to sort out, emails with automated replies. . Chased up by telephone, dealt with very helpful man Michael, queried the date I actually booked the holiday on last year. I should be refunded in next 5 to 10 days. Loss £151.00 off the original claim. Ongoing hospital treatment. Reviewed on: 16th June 2025

Don’t waste your money

Has medical travel insurance, went to Spain fractured ankle got told I had to use my ghic (free nhs) and then told to fly back to U.K. arrived in U.K. for treatment to be told that they don’t pay for treatment in U.K. and you can’t fly back what a sham! Don’t waste your money on Aviva travel insurance in Europe Reviewed on: 3rd June 2025

They tried so hard to avoid paying claimsnt

It’s just a useless company with useless staff. The process was so slow intentionally as they are trying really hard to not paying up the claims. They asked for ridiculous documetations. Reviewed on: 17th May 2025

Just time wester 00000 star Kdhjjdjhsjkabvsbnsnsn rb...

Just time wester 00000 star Kdhjjdjhsjkabvsbnsnsn rbhirkwvvz kzjxbvsvzjjxjfbkfuhefahueovsyzaveidovsnsisbrhirhebisbbdjrobsiwbeiosgwvejrujdinsbzhjskrnduhsvrvodilfnjsiakksjsbdbjsiebhsjsjskbsdhydbnsksnlapjwhejshjahs Reviewed on: 1st May 2025

Had Aviva travel insurance through nationwide.

Had Aviva travel insurance through nationwide. Had to pay supplement of £30 to cover medical . Cancelled flex plus account within days but Aviva would not refund my payment Reviewed on: 26th February 2025

Worst experience ever. Aviva travel insurance

Worst experience ever. Bag has been stolen from plane. Reported straight away, and it took more than 25 emails, 10 phone calls, 1 hour interview and 5 months waiting time to receive compensation for 7 items from 10 (all doc has been provided in time). Reviewed on: 10th October 2024

I had to make a claim.

I had to make a claim. There was no problem. Claim paid in 3 days Reviewed on: 25th September 2024

VERY GOOD TRAVEL INSURANCE AND GOOD VALUE

VERY GOOD TRAVEL INSURANCE AND GOOD VALUE Reviewed on: 5th September 2024

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Travel insurance
from Holidaysafe 4.89 from 1885 reviews
Travel Insurance
from M&S Bank - Marks and Spencer 3.29 from 4 reviews
Travel Insurance
from Howden 1.00 from 1 reviews

Want to see more from Aviva?

Lifetime Mortgage
from Aviva 5.00 from 2 reviews
Landlord Insurance
from Aviva 4.50 from 3 reviews
Pet Insurance
from Aviva 4.16 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub