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Aviva: Travel insurance reviews

Name: Travel insurance
Rating: 3.37 (48 reviews)

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3.37

Based on 48 reviews, last reviewed 13th Oct 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

40%

Latest highest rating:

5

Yearly Travel insurance for Europe I took out a yearly travel insurance for Europe as I was planning to go on multiple shorter trips this year. I chose this insurance as I found it's a ... Read more Reviewed on: 13th October 2026

Latest lowest rating:

1

Avoid Aviva Cancelled flight and loss of money through airline refusing refund plus loss of 200 quid on a hotel as a result of flight...lost a day of holiday tryi... Read more Reviewed on: 22nd August 2026

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About this product

Aviva Signature travel insurance covers you for up to £10m for illness and injury.

Cover is available for annual multi-trips and single trips. You can tailor your Aviva Signature travel insurance policy and buy optional extras for things like winter sports or additional protection for your belongings.

Aviva Signature travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Travel insurance reviews (48)

Yearly Travel insurance for Europe

I took out a yearly travel insurance for Europe as I was planning to go on multiple shorter trips this year. I chose this insurance as I found it's a good value for money and I liked how easy the process was. Reviewed on: 13th October 2026

Reasonable cost and straightforward claim

Got through a packed bank account. Reasonable cost to upgrade by adding pre-existing medical conditions. Had to make a claim following a severe reaction to a bite abroad and it was pretty easy to do over the phone and staff member was friendly and efficient Reviewed on: 12th October 2026

5 star claims service

We had to make a claim after my husband had a heart attack in France. The support we received was A-star. They contacted us everyday, reimbursed our expenses quickly and arranged our repatriation with a doctor. Would highly recommend Reviewed on: 31st August 2026

Avoid Aviva

Cancelled flight and loss of money through airline refusing refund plus loss of 200 quid on a hotel as a result of flight...lost a day of holiday trying to get to our destination and aviva refused to cover cost of loss...no point using them never want to pay...look elsewhere Reviewed on: 22nd August 2026

A1 for travel insurance

Great customer service and competitive pricing Reviewed on: 13th August 2026

Had to cancel flight due to wife having operation wh...

Had to cancel flight due to wife having operation which meant she was unable to fly, sent consultants letter confirming this, also all relevant flight details, in total had seven emails from them all asking for documents I had sent at start of claim, having spoke to them I eventually had claim accepted after 9 weeks Reviewed on: 10th June 2026

I updated my holiday insurance today,I was contacted...

I updated my holiday insurance today,I was contacted by David,surname not known,Scottish accent,he was amazing,very professional,answered all my questions .really helped to sort my Travel Pack,he was very knowledgeable,my wife and I were really impressed with him,he is a valuable asset to Aviva. Reviewed on: 17th February 2026

Extremely poor

Extremely poor Deric de. Had to re submit information multiple times. No communication with each other and kept being asked the same questions. Very stressful experience. Reviewed on: 5th September 2025

Just cancelled a holiday due to hospital stay .

Just cancelled a holiday due to hospital stay . Aviva excellent paid out within 5 days, sent paper work claim completed . While my daughter been waiting 4 weeks and still waiting. Purchased on search engine . Use the best for your travel insurance . Aviva 5 star Reviewed on: 14th August 2025

They are dealing with Barclays Travel Insurance.

They are dealing with Barclays Travel Insurance.We missed our flight family of 4. We were attending an important function. We had to purchase another tickets, stayed in a hotel which was not planned and costed lots of money. After I have been paying month fee for over 20 years without no claim. They refused to reimburse us. This is a pure rip off. No need for an insurance like this Reviewed on: 10th August 2025

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