Write a review

Go to business site

Aviva: Travel insurance reviews

Name: Travel insurance
Rating: 3 (41 reviews)

View other Aviva products

2.61

Based on 41 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

41%

Latest highest rating:

5

Just cancelled a holiday due to hospital stay . Just cancelled a holiday due to hospital stay . Aviva excellent paid out within 5 days, sent paper work claim completed . While my daughter been wait... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Extremely poor Extremely poor Deric de. Had to re submit information multiple times. No communication with each other and kept being asked the same questions. Very s... Read more Reviewed on: 5th September 2025

Read all reviews Write a review

About this product

Aviva Signature travel insurance covers you for up to £10m for illness and injury.

Cover is available for annual multi-trips and single trips. You can tailor your Aviva Signature travel insurance policy and buy optional extras for things like winter sports or additional protection for your belongings.

Aviva Signature travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Review Aviva: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Aviva Travel insurance reviews (41)

VERY GOOD TRAVEL INSURANCE AND GOOD VALUE

VERY GOOD TRAVEL INSURANCE AND GOOD VALUE Reviewed on: 5th September 2024

Aviva travel

Useful advice and quick responses each time l contact Aviva. Even renewal is quick and easy and hassle free. I have never needed to make a claim as yet but l can see from.reading about the process that it is straight forward Reviewed on: 4th September 2024

They are good in what they do and what they offer.

They are good in what they do and what they offer. Reviewed on: 24th August 2024

OBTAINED TRAVEL INSURANCE VIA PACKAGED BANK ACCOUNT...

OBTAINED TRAVEL INSURANCE VIA PACKAGED BANK ACCOUNT AND PROVIDED GOOD OVERALL VALUE Reviewed on: 23rd August 2024

New customer so yet to find out.

New customer so yet to find out. No extra charge for age Reviewed on: 23rd August 2024

Travel insurance with medical history

Provided travel insurance with cover for our complex medical history. Easily paid out a claim when needed. Reviewed on: 23rd August 2024

Super quick and easy

I have Aviva travel insurance through my bank. I made a recent claim for a dental accident and it was so easy. It was agree the same day and the money refunded within days Reviewed on: 23rd August 2024

Aviva avoid compensation for lost luggage.

Avoid at all costs to compensate for lost luggage. Despite clear evidence from airline, now Aviva want photographs of the items we are claiming for. It was a 3wk multi-destination 60th Birthday celebration, common sense would determine, we needed sufficient clothes and items for such a holiday. Reviewed on: 9th April 2024

Our hand luggage was lost travelling to our return f...

Our hand luggage was lost travelling to our return flight. Our original 8pm flight the previous day was aborted and we had to stay in a hotel which we reached at 4am. We were up at 6.30 for our new return flight at 10.30am. The bus provided didn’t get us to the airport till 15 minutes before takeoff. We were tired, frazzled and worried we would miss the flight so somewhere between the bus and getting wheelchair assistance the bag was l.ost. There was no time to report it as the plane was being held for us. This was February 2023 and Aviva could not have been more difficult regarding our claim. We are in our eighties and this is the first travel claim we have had. Giving up on it now as we can’t do with the stress but I wouldn’t touch them with a barge pole again Reviewed on: 23rd March 2024

Basic claim submitted and can't get a reply

Simple basic claim for doctors appointment whilst in Oz. Swab taken and prescription given. The information they want from me, like the cost of the flights, each leg of the journey is ridiculous. They have not responded since I sent all the documents. I am very disappointed with them, even more so as I thought I took out holiday insurance with HSBC Reviewed on: 10th March 2024

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Travel Insurance
from LV (Liverpool Victoria) 3.72 from 15 reviews
Travel Insurance
from ERV 1.00 from 6 reviews
Travel insurance
from Insuratrip 4.82 from 937 reviews

Want to see more from Aviva?

Lifetime Mortgage
from Aviva 5.00 from 3 reviews
Landlord Insurance
from Aviva 4.57 from 3 reviews
Pet Insurance
from Aviva 3.82 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub