Good interest rates and customer service

Insurance is expensive. Loyalty should be rewarded.

My modest income & contributions have grown thanks to my Ethical Pension with Aviva. After years on very modest Charity Sector earnings, I should be... My modest income & contributions have grown thanks to my Ethical Pension with Aviva. After years on very modest Charity Sector earnings, I should be able to retire with a monthly income a bit higher than any I have earned in my career! Read more Read less

Had Aviva travel insurance through nationwide. Had to pay supplement of £30 to cover medical . Cancelled flex plus account within days but Aviva would not refund my payment

Me and my partner had our first baby 9 weeks early, am off work unpaid leave , called up before the payment was due to... Me and my partner had our first baby 9 weeks early, am off work unpaid leave , called up before the payment was due to let them no , to be told they couldn’t do anything until I paid 6 months payments, I think this is shocking, paying for service and a company can’t help you out! I will come out of this contract early and go elsewhere! Read more Read less

Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical... Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or leave it. No Accidents 40 years No Claims or Convictions. No Health Issues. Purely Age discrimination in my opinion Read more Read less

We have had Aviva for around 10 months and all was well. In the last two weeks we have tried to book a doctor’s appointment... We have had Aviva for around 10 months and all was well. In the last two weeks we have tried to book a doctor’s appointment and found the app non-functional. Two calls and numerous emails have resulted in nothing, just broken promises. A doctor’s appointment was arranged by email and Aviva even suggested emailing pictures of the ailment to a generic email address and then the email would be passed on to the doctor. This is a medical insurer? Really? Read more Read less

My broker found me this policy, and I decided to proceed. I contacted them not long after policy started, and after 2 calls, waiting for... My broker found me this policy, and I decided to proceed. I contacted them not long after policy started, and after 2 calls, waiting for over 45mins - I opted for a callback, which after a week never appeared. I’m afraid for £175 per month, I used this as a sign that I shouldn’t proceed with the policy so cancelled the DD. 1 month later they wrote asking to me complete a new DD mandate. I wrote back advising of the terrible service, to which they just cancelled the policy. A lucky escape and won’t touch them again either a barge-pole for any other policy. Read more Read less

My father has been trying to withdraw his pension for nearly 5 months and yet to receive anything. Has had to ring them multiple times... My father has been trying to withdraw his pension for nearly 5 months and yet to receive anything. Has had to ring them multiple times to be told something is missing despite his own bank contacting them also. They have said they would send documents and they were never received (again 3 time on the phone to chase them) when they had been received and finally sent back no communication over the “missing” information a formal complaint was made by himself back in November and as of today still had no response to this. He is now having to use his savings to live off of he were in more unfortunate circumstances this would have sent him into debt. They cause unnecessary stress to my parents and have yet to do anything to compensate. Withholding a pensioners own money which is criminal! Read more Read less