4th August 2019
Thanks for looking after me
Cancer diagnosis 7 years ago, very worried about money Aviva acted very quickly and took all the worries from me. Iam now much better. Thank you Aviva.
Your Health Insurance Reviews (24)
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Most recent
28th July 2019
Unhappy with breadth and level of cover
I pay a high monthly premium, but recently when I was advised by my GP to have some moles on my body investigated to makes sure they were not cancerous, I have still ended up with bills totalling £711.00. They seem to cover nothing unless you are at ...
Read moreI pay a high monthly premium, but recently when I was advised by my GP to have some moles on my body investigated to makes sure they were not cancerous, I have still ended up with bills totalling £711.00. They seem to cover nothing unless you are at deaths door.
23rd July 2019
A pleased customer
I've had a positive experience using aviva. Thanks
23rd September 2018
Aviva - good all round provider
Health insurance in particular excellent value, good internet marketing site.
22nd September 2018
Helpful Service
Clear policies and helpful service when making a claim
17th July 2018
GOOD COVERAGE
Good coverage relevant to age and income, easy to set up when also purchasing a house. The benefits and coverage offer a lot, should a pay out ever be required.
25th September 2017
Excellent value
I have been with Aviva for critical illness cover for years as I cant find better cover elsewhere.
13th September 2017
Not very responsive and not competitive.
A company that seems determined to bombard with material but does little to evince confidence in their product.
6th September 2017
I have been a customer of Comfort for many years. Comfort by name Comfort for exceolent service
ALL GOOD. NO COMPLAINTS WHICH CANNOT BE SAID FOR A NUMBER OF OTHER CO;S
15th July 2017
Sympathetic without being condescending
My husband has suffered 2 strokes & gone through treatment for throat cancer in the last 2 years. When I phoned Aviva after the most recent stroke they were extremely helpful & I was very happy with the service I got from them.
16th November 2016
Linked Common Cold as pre conditon
Please avoid. Linked common cold as pre-condition symptoms when i asked them for referral to specialist as my child was unwell.. From morning i was continuously on phone calls . Just when you think you have insurance to cover you for your family and...
Read morePlease avoid. Linked common cold as pre-condition symptoms when i asked them for referral to specialist as my child was unwell.. From morning i was continuously on phone calls . Just when you think you have insurance to cover you for your family and then they link to such common symptoms.
15th August 2016
Aviva health care
Luckily not had to use it but good to have it as a back up. Time will tell how good they are when it comes to an actual claim
13th August 2016
Brilliant
Great service from start to finish. Great customer experience on the phone lines.
13th August 2016
Fantastic health insurance
I'd had health insurance for a while, but since I was diagnosed with Breast Cancer it has really come into its own! There is a dedicated oncology team, and every call and claim has been so easy and straightforward, thank you for making a difficult...
Read moreI'd had health insurance for a while, but since I was diagnosed with Breast Cancer it has really come into its own! There is a dedicated oncology team, and every call and claim has been so easy and straightforward, thank you for making a difficult time much easier
12th August 2016
great service and even seem to care about the customer !
I have had health insurance with this company for two decades and they have been delightful to deal with , well-trained staff off great advice when switching products and cover and any claims have been dealt with efficiently and promptly
1st August 2016
Recently claimed for pulling my back
The process for claiming was quite easy, although I was originally told I needed to obtain a letter from my GP for referral. However, I never sent this through as the GP did not provide it as promised, but despite this the claim was paid in full...
Read moreThe process for claiming was quite easy, although I was originally told I needed to obtain a letter from my GP for referral. However, I never sent this through as the GP did not provide it as promised, but despite this the claim was paid in full directly to the physiotherapist. No other problems with the claim, great service.
29th March 2016
Unbelievable
My experience was incredible my auntie has copd and ashma and this company covered everything that needed to be sorted....
12th March 2016
CheekyCharges Campaigner
Had it through work as a benefit - never any problems when needed!
12th March 2016
CheekyCharges Campaigner
Used them for a few years with work as part of my health insurance benefit. Never had any problems!
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