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The Exeter: Health Insurance reviews

2.30
Based on 4 reviews, last reviewed 8th May 2026
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Latest highest rating:

5

Excellent Policy - Excellent Service When I made a claim they were helpful and informative about the process. They genuinely cared about my condition at the time and did everything they c... Read more Reviewed on: 23rd August 2024
Jessica G's avatar
Jessica G

Latest lowest rating:

1

The worst imaginable when eventually needed.. Paid into this policy for 12 years in good faith genuinely hoping/expecting never to have to file a claim when suddenly I was left with no choice but ... Read more Reviewed on: 8th May 2026
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TotallySubstandardBank

About this product

The Exeter offers buildable health insurance policies to suit your needs. Choose from two cover options: Traditional and Guided. Both cover options have access to a range of add-ons to strengthen the policy. These include out-patient cover, therapies cover, mental health cover and more.

When it comes to your health, you shouldn’t cut any corners. Take the time to read customer reviews and gain valuable insight into a health insurance provider’s policies and values. Our Exeter health insurance reviews are left by genuine policyholders to help you make an informed decision.

Find out which cover option customers chose and if they’ve been satisfied with this option. Learn which add-ons they selected and if they’ve found them to be worthwhile. Read about the illnesses and ailments that are and aren’t covered under the Exeter’s policies. Read about how quickly the Exeter deals with customer concerns and queries. Learn whether customers would renew their policies with the Exeter. All of this and more can be found in our Exeter health insurance reviews.

If you have a health insurance policy with the Exeter, share your experience with our Smart Money People community. Tell us why you chose to insure with the Exeter and how satisfied you’ve been so far. What level of cover did you choose and did you opt for any additional add-ons? Would you say your premium and excess price are fair for the level of cover you receive? Have you experienced any additional perks or benefits of being a member of the Exeter? Would you renew your policy and recommend it to family and friends? Whether good or bad, write an honest Exeter health insurance review today. Together, we can help people like you make better financial decisions.

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The Exeter Health Insurance reviews (4)

The worst imaginable when eventually needed..

1
Paid into this policy for 12 years in good faith genuinely hoping/expecting never to have to file a claim when suddenly I was left with no choice but to. Battling a broken right arm as well as a debilitating illness was nothing compared to the fight that this disgraceful insurer forced me into. They have not honoured the terms or their regulatory obligations at all. They have absolutely no regard for their customers especially when they end up particularly vulnerable. They have no morals, no grace and the female executive team in particular should be utterly ashamed of themselves. Snakes! Deeply regret trusting them and will be absolutely cancelling my policy. Reviewed on: 8th May 2026

Excellent Policy - Excellent Service

5
When I made a claim they were helpful and informative about the process. They genuinely cared about my condition at the time and did everything they could to help me. My claim was processed quickly and smoothly. When I was able to return to work they allowed me to continue my policy after paying out. Reviewed on: 23rd August 2024

Friendly & Easy

4
I did like the personal approach and the friendly way in which the information was given me. Reviewed on: 24th August 2023

What an Insurer Should Look Like

5
This company is an example of how an insurer should look in terms of product, cost and even claims process which I know from a recent personal experience. They are extremely fair and will go over and above for their customers. Highly recommend! Reviewed on: 21st September 2022

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