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Aviva Home Insurance Reviews

Ratings based on 119 reviews Last review 2 months ago

Aviva home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well does Aviva handle home insurance claims? Our Aviva home insurance reviews can help you to find out this, and much more....

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Aviva home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well does Aviva handle home insurance claims? Our Aviva home insurance reviews can help you to find out this, and much more. Have you ever had a home insurance policy with Aviva? You can tell us about it by writing your own review below.

5 63
4 38
3 7
2 3
1 8

Your Home Insurance Reviews (119)

1st September 2019

Difficult to claim for damage

Our roof suffered storm damage. We took photos, tried to claim. Aviva insisted on a quote for repairs. But to get a quote we must install scaffold to enable contractors to access the roof. Aviva won't pay for scaffolding before we get a quote. Catch...

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Our roof suffered storm damage. We took photos, tried to claim. Aviva insisted on a quote for repairs. But to get a quote we must install scaffold to enable contractors to access the roof. Aviva won't pay for scaffolding before we get a quote. Catch 22. Over 18 months later, still have not been able to get repair done under insurance cover.

12th August 2019

Easy renewal and good customer service

I use Aviva for my home insurance as I can easily manage my insurance online via their my Aviva portal. When I haven't found the answer I need on their website I have found their customer service team very helpful. Would definitely recommend.

6th July 2019

Got bored and stopped paying out

After a catastrophic flood in the year 2000, the company were at first sympathetic; the assessor visited the house, and authorised the first payments. But after he left the firm, it seems that Aviva got bored with the claim, and refused the final...

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After a catastrophic flood in the year 2000, the company were at first sympathetic; the assessor visited the house, and authorised the first payments. But after he left the firm, it seems that Aviva got bored with the claim, and refused the final payments, without any reason.

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