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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.91 (205 reviews)

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3.59

Based on 205 reviews, last reviewed 23rd Sep 2025

600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

52%

24%

17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Spring water We have made a claim on our Aviva home insurance and there is so many loop holes we are getting no where. I am a wheelchair user and I’m unable to acc... Read more Reviewed on: 23rd September 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (205)

I've had home insurance with Aviva for a few years a...

I've had home insurance with Aviva for a few years and have found them reasonably priced competitive. I haven't made a claim so can't can't comment on how they deal with those. Reviewed on: 26th August 2024

Great website for requesting quotes.

Great website for requesting quotes. Reviewed on: 24th August 2024

Competitive and easy to renew, easy to use app

Competitive and easy to renew, easy to use app Reviewed on: 24th August 2024

Viva review

Great customer service. No problems whatsoever. Reviewed on: 24th August 2024

Helpful and professional in dealing with requirements

Helpful and professional in dealing with requirements Reviewed on: 24th August 2024

Competitive House and Contents Policy

Regularly provide competitive House and Contents Combined Policy prices. These are one of several firms I constantly rotate my policy with to maximise cashback sites. Reviewed on: 23rd August 2024

Good customer care

Helpful when a runner-up an easy process Reviewed on: 23rd August 2024

Customer service is top level

They have great customer service and competitive prices. Reviewed on: 23rd August 2024

Great option for a non-standard build

I had a very non-standard build house and they were quite literally the only insurance company that didn't just throw on a huge premium. Plus the whole apply/manage side of things was really straightforward Reviewed on: 23rd August 2024

Good rate, easy to use, customer service seems to wo...

Good rate, easy to use, customer service seems to work well. Reviewed on: 23rd August 2024

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