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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.37 (208 reviews)

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3.37

Based on 208 reviews, last reviewed 16th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

24%

17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Avoid avoid avoid Terrible providers made our lives hell after a fire, avoid at all costs Reviewed on: 16th June 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (208)

Never had a problem and always easy to contact for a...

Never had a problem and always easy to contact for advice, renewal quote never an issue. Reviewed on: 4th September 2024

Great company to deal with.

Great service and helpful staff. Reviewed on: 3rd September 2024

Competitive joint home & contents

Aviva offer competitively priced joint home & contents insurance, especially when booked via a cashback site. Reviewed on: 26th August 2024

I've had home insurance with Aviva for a few years a...

I've had home insurance with Aviva for a few years and have found them reasonably priced competitive. I haven't made a claim so can't can't comment on how they deal with those. Reviewed on: 26th August 2024

Great website for requesting quotes.

Great website for requesting quotes. Reviewed on: 24th August 2024

Competitive and easy to renew, easy to use app

Competitive and easy to renew, easy to use app Reviewed on: 24th August 2024

Viva review

Great customer service. No problems whatsoever. Reviewed on: 24th August 2024

Helpful and professional in dealing with requirements

Helpful and professional in dealing with requirements Reviewed on: 24th August 2024

Competitive House and Contents Policy

Regularly provide competitive House and Contents Combined Policy prices. These are one of several firms I constantly rotate my policy with to maximise cashback sites. Reviewed on: 23rd August 2024

Good customer care

Helpful when a runner-up an easy process Reviewed on: 23rd August 2024

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