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Aviva: Home insurance reviews

3.57
Based on 207 reviews, last reviewed 10th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
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24%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025
Sian Robinson's avatar
Sian Robinson

Latest lowest rating:

1

No lights with an 8-month-old, lowballed by 3K I am currently in a dispute with Aviva (underwriting QuoteMeHappy) regarding claim [10578847] that highlights a shocking disregard for safety and the ... Read more Reviewed on: 10th December 2025
ahmed abdellah's avatar
ahmed abdellah

About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (207)

Great company to deal with.

5
Great service and helpful staff. Reviewed on: 3rd September 2024

Competitive joint home & contents

5
Aviva offer competitively priced joint home & contents insurance, especially when booked via a cashback site. Reviewed on: 26th August 2024

I've had home insurance with Aviva for a few years a...

3
I've had home insurance with Aviva for a few years and have found them reasonably priced competitive. I haven't made a claim so can't can't comment on how they deal with those. Reviewed on: 26th August 2024

Great website for requesting quotes.

5
Great website for requesting quotes. Reviewed on: 24th August 2024

Competitive and easy to renew, easy to use app

5
Competitive and easy to renew, easy to use app Reviewed on: 24th August 2024

Viva review

5
Great customer service. No problems whatsoever. Reviewed on: 24th August 2024

Helpful and professional in dealing with requirements

4
Helpful and professional in dealing with requirements Reviewed on: 24th August 2024

Competitive House and Contents Policy

5
Regularly provide competitive House and Contents Combined Policy prices. These are one of several firms I constantly rotate my policy with to maximise cashback sites. Reviewed on: 23rd August 2024

Good customer care

4
Helpful when a runner-up an easy process Reviewed on: 23rd August 2024

Customer service is top level

5
They have great customer service and competitive prices. Reviewed on: 23rd August 2024

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