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Aviva: Car Insurance reviews

3.21
Based on 447 reviews, last reviewed 22nd Jul 2024
100% decrease in 5 star reviews
in the past 90 days
71% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
22%

Latest highest rating:

4

Aviva Car insurance - customer service needs addressing Car insurance with Aviva was easy to sign up to, however when a third party hit my parked car and I had no way of tracking them as the cctv showed the... Read more Reviewed on: 13th June 2024
Ayesha I's avatar
Ayesha I

Latest lowest rating:

1

as if my loss, their gain. as if my loss, their gain. they want to paint metal panels and give me a car that lose value but they pretend being deaf. Reviewed on: 22nd July 2024
H's avatar
H

About the Car Insurance

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (447)

as if my loss, their gain.

1
as if my loss, their gain. they want to paint metal panels and give me a car that lose value but they pretend being deaf. Reviewed on: 22nd July 2024
H's avatar
H

Aviva Car insurance - customer service needs addressing

4
Car insurance with Aviva was easy to sign up to, however when a third party hit my parked car and I had no way of tracking them as the cctv showed the car speeding but can't read the car reg number. I had to chase Aviva to claim the damage, each step I had to follow up as not had updates. Eventually all dealt with and my 9yrs no claims bonus affected, down to 3yrs - when I was not in the vehicle (parked vehicle) the customer advisers were arrogant and unhelpful. Was stressful as my car was a right off and now my insurance will be impacted for 5yrs or so! Aviva company seems to be great however the agents handling claims need further training and compassion! Reviewed on: 13th June 2024
Ayesha I's avatar
Ayesha I

Just wast of time the don't care a but there...

1
Just wast of time the don't care a but there customer Reviewed on: 17th May 2024
shadi h's avatar
shadi h

SaltyDriver

5
Secure and steady, good experience Reviewed on: 15th April 2024
Geoffrey M's avatar
Geoffrey M

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