Aviva Car Insurance Reviews

Ratings based on 296 reviews Last review 2 months ago

Aviva car insurance reviews on Smart Money People come from drivers like you! You can read these honest Aviva car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review...

Read Full Description

Aviva car insurance reviews on Smart Money People come from drivers like you! You can read these honest Aviva car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Aviva before, you too can write a short Aviva car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

5 161
4 89
3 23
2 3
1 20

Your Car Insurance Reviews (296)

Get Product
17th August 2020

Paying £200 more just for a change of address - and it's a safer area!

Last year, I was paying £1,344.24 a year over monthly instalments for my Aviva car insurance. The only thing that has changed since August 2019 is my address. However, the renewal quote they offered me is now £1,568.74 - over £200 more ex...

Read more

Last year, I was paying £1,344.24 a year over monthly instalments for my Aviva car insurance. The only thing that has changed since August 2019 is my address. However, the renewal quote they offered me is now £1,568.74 - over £200 more expensive!

How can my insurance increase by £200 due to a change in address? I could understand if I now lived in a rough area. However, Esher is much safer than High Wycombe, and I can also now put my car in a garage; so if anything, it is even SAFER than it previously was.

My car insurance should be decreasing; since I have another year of no claims. I will now be looking to buy car insurance elsewhere. What Aviva have offered me is extremely unfair.

Get Product
13th June 2020

Awesome

The best car insurance. They are reasonably. Customers services are great and they are open. If you change anything about your car they dont charge you whereas some other insurance charge you even if you do it yourself on online but Aviva is not like...

Read more

The best car insurance. They are reasonably. Customers services are great and they are open. If you change anything about your car they dont charge you whereas some other insurance charge you even if you do it yourself on online but Aviva is not like that.

Get Product
7th February 2020

Very good customer experience, for a new driver.

Aviva were one of the only companies that would insure me on my dad's lease car, when I had passed my test. It was so useful that they charged a reasonable price for the insurance and the insurance itself was very good value for money.

Get Product
5th November 2019

Aviva/ dishonest cheaters

Aviva are completely crooked, they failed to settle my claim after a four and a half month wait...

Read more

Aviva are completely crooked, they failed to settle my claim after a four and a half month wait
I provided everything they asked and more including photos of the accident
My vehicle had been involved in a hit and run
Aviva disputed that it could of happened the way it did and may as well called me a liar although I had been with aviva for ten years having never had a claim in the past from them. The acted in a very unprofessional manor and never returned my calls even when I called them repeatedly over a four and a half month period
Very bad business in my opinion
Completely unprofessional
I’m taking them to court
And shall continue to post my experience.
I hope you don’t find out the hard way, like I did,
About aviva
When you look at there own web reviews page, it paints a picture of happy customers, but all the reviewers on other sites seem to feel the same way as I do
Look for yourself

Get Product
12th September 2019

Customer really does come first

We actually decided to go to Aviva as a Customer after our car was in a...

Read more

We actually decided to go to Aviva as a Customer after our car was in a bump.
We was parked when a elderly Gentleman drove into us.
He was a customer of Aviva and they got in touch with my husband immediately and got our car fixed. We was so impressed my husband took out Aviva Car Insurance and it was great value.

Get Product
2nd September 2019

Reliable and good rates

I have multiple products with Aviva, and they reward me with a multi-product discount. That's quite a treat for my loyalty. The car insurance works well. I never had to make a claim. I like how they provide all the information I need to make a...

Read more

I have multiple products with Aviva, and they reward me with a multi-product discount. That's quite a treat for my loyalty. The car insurance works well. I never had to make a claim. I like how they provide all the information I need to make a decision in the annual renewal.

Get Product
1st September 2019

Quick, easy and clear

I changed my vehicle on my insurance recently, normally this would take a long phone call, an admin fee and a large charge on top. I was pleasantly surprise by Aviva, I could do it in my own time online, save the admin fee, and luckily had no extra to...

Read more

I changed my vehicle on my insurance recently, normally this would take a long phone call, an admin fee and a large charge on top. I was pleasantly surprise by Aviva, I could do it in my own time online, save the admin fee, and luckily had no extra to pay. It was so easy and was nice to be able to tick off one of my new car change over jobs in time.

Get Product
1st September 2019

Claim sorted in 48 hours

I had an accident whereby I went into the central reservation of the M4 motorway, I thought I would be without a car for a good week, but they managed to pay me within 1 day ! I was in my new car 48 hours after the incident. Such a quick and amazing...

Read more

I had an accident whereby I went into the central reservation of the M4 motorway, I thought I would be without a car for a good week, but they managed to pay me within 1 day ! I was in my new car 48 hours after the incident. Such a quick and amazing claims service provided by Aviva

Articles related to Aviva