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Aviva: Car insurance reviews

3.62
Based on 517 reviews, last reviewed 2nd Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Claim response Helpful sorted all aspects of accident Reviewed on: 2nd April 2025
Hatim's avatar
Hatim

Latest lowest rating:

1

Would have left zero stars if possible. Would have left zero stars if possible. Do not use this rip off insurance company! I just changed my car and gone from group 36 down to group 22, I ex... Read more Reviewed on: 27th February 2025
Nigel B's avatar
Nigel B

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (517)

time to review and their quote was still cheapest,me companies respect loyalty

5
time to review and their quote was still cheapest, even afte searched all over the web, really pleased, glad some companies respect loyalty Reviewed on: 26th March 2015

A company that gives great customer service, a rarity nowadays!

5
Aviva may not be the cheapest provider of car insurance however their product together with a call centre that actually employs knowlegable, courteous, helpful and professional persons that do indeed treat the customer not only fairly but respectfully. Reviewed on: 26th March 2015

It all ran smoothly

4
When taking out new insurance the process was simple and they offered a good price Reviewed on: 25th March 2015

It all tan smoothly

5
When purchasing new car insurance it all went smoothly and no problems and they offered a good price Reviewed on: 25th March 2015

Knows everything adn assures of the professionalism.

4
I can in to buy a new car insurance for my first buy in UK. I did know a little bit about the system, but everything was explained, the best insurance chosen and left really happy, saved money :) Reviewed on: 25th March 2015

easy and reliable.

5
Always a friendly voice to help me with any issues i have.Great service Reviewed on: 25th March 2015

very professional and helpful also very cheap

4
i have been with them for a few years now and i reckon they are the best car insurance company out there very understanding, outstanding customer service and all staff are very knowledgeable. they beat the next competitor buy 40 pounds and the following year when i found somewhere cheaper they beat the price for by 10 pounds !! overall i am really happy with them and would recommend people use them Reviewed on: 25th March 2015

very good

5
These are a very good company that I have had car insurance and home insurance Reviewed on: 24th March 2015

very good

5
very good, not had any problems. Reviewed on: 24th March 2015

Not a problem

5
Great company, hassle free, lovely customer service Reviewed on: 24th March 2015

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