Jeremy S's community profile page

Write a review

Go to business site

Viewing profile for,

Jeremy S

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Aviva, Car insurance:

View on product page

Amazing premiums, but a reason for it

I assumed, perhaps incorrectly, that being with Aviva Zero would mean being with one of the reputable insurers and therefore quite a decent and easy experience in terms of claims and customer service. However, not entirely so. When it came down to it it was business as usual in terms of customer service. I was only really ever able to communicate via chat messaging services or email, and never over the telephone. Then, when having to claim, this part was good enough - the person I spoke to was very nice and did their job extremely well when having to register my claim for theft related damages. However, one sneaky thing I wasn't expecting was that the excess is something like £500 more if I requested to choose my own Mazda approved dealer. So, I had to settle for one of their recognised ones. This was nice that it was local, but I suppose there's a reason why they have Aviva-approved garages. The most baffling thing for me though was their not wanting to offer me a renewal price at the end of the policy renewal. I've never known an insurance provider to refuse providing cover after 1 year (particularly as the claim was to fix 1 window and inner door panelling after being robbed) so it just left a bad taste in my mouth! Was it that bad of me to use a policy for what it is there for? Reviewed on: 17th May 2026

Review of the Nationwide, FlexAccount:

View on product page

Good experience with Nationwide security

Good experience with Nationwide security. I got robbed once and they dealt with it quickly and refunded my money. Plus, I like getting their one-off cash payments. For example, I recently got £50 paid into my account as a thank you. Reviewed on: 5th March 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.