Smart Money People Logo

Aviva: Car Insurance reviews

3.64
Based on 506 reviews, last reviewed 15th Oct 2024
4500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Great customer service and fast - just what you need... Great customer service and fast - just what you need to make a claim far less stressful! Reviewed on: 15th October 2024
Lindsey Kent's avatar
Lindsey Kent

Latest lowest rating:

1

My motorhome was damaged whilst in for it's MOT, Avi... My motorhome was damaged whilst in for it's MOT, Aviva are their insurers through their broker. The damage occured in December 2024 and the matter is ... Read more Reviewed on: 4th September 2024
Melvyn Wood's avatar
Melvyn Wood

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Review Aviva: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Aviva Car Insurance reviews (506)

Great customer service and fast - just what you need...

5
Great customer service and fast - just what you need to make a claim far less stressful! Reviewed on: 15th October 2024

Very easy and quick claims processes which is exactl...

5
Very easy and quick claims processes which is exactly what you need in an insurance product. Reviewed on: 12th October 2024

Amazing Customer Service plus Products

5
My husband and I recently took a car insurance from Aviva, the process was very easy and smooth. Their customer service was also top-notch, all our queries and requests were promptly attended to. Reviewed on: 11th October 2024

Great customer service and were lovely on the phone.

5
Great customer service and were lovely on the phone. Sorted my car out really quickly and the courtesy car. Slightly more expensive than others but you definitely get what you pay for as they were much better than my previous provider. Reviewed on: 11th October 2024

Easy-to-use website

5
Fortunately, I've never needed to make a claim with this company, but setting up a policy online was straightforward. Their quote was competitve too. Reviewed on: 11th October 2024

Easy to apply on line for a quote

5
Easy to apply on line for a quote Reviewed on: 10th October 2024

Great value for money

5
Was having trouble finding insurance for my car and Aviva gave the best price and terms than any other conpany Reviewed on: 10th October 2024

Good customer service.

5
Aviva can be contacted easily in order to answer queries. Prices are good compared to other companies and the range of options is very good Reviewed on: 8th October 2024

Always easy to do and understand when phoning always...

5
Always easy to do and understand when phoning always very gelpful good value too Reviewed on: 8th October 2024

Human Interaction is the way ahead

4
not the easiest website/app to navigate, always end up having to ring them to log on/amend/renew policy, but usually get the service needed when speaking to a human! Reviewed on: 13th September 2024

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Aviva has a range of products available. Check the ratings of each product to find the right one for you. View all products