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Aviva: Car insurance reviews

View other Aviva products
3.76
Based on 551 reviews, last reviewed 22nd Jan 2026
95% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026
Jeffrey R's avatar
Jeffrey R

Latest lowest rating:

1

auto renewed me into a policy I didn't want auto renewed me into a policy I didn't want and charged me £28 to cancel it 2 days after the start date. Please can you arrange a refund of the charg... Read more Reviewed on: 1st December 2025
SW's avatar
SW
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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (551)

very professional and helpful also very cheap

4
i have been with them for a few years now and i reckon they are the best car insurance company out there very understanding, outstanding customer service and all staff are very knowledgeable. they beat the next competitor buy 40 pounds and the following year when i found somewhere cheaper they beat the price for by 10 pounds !! overall i am really happy with them and would recommend people use them Reviewed on: 25th March 2015
scottpretty929's avatar
scottpretty929

very good

5
These are a very good company that I have had car insurance and home insurance Reviewed on: 24th March 2015
Zoey Raven's avatar
Zoey Raven

very good

5
very good, not had any problems. Reviewed on: 24th March 2015
porter's avatar
porter

Not a problem

5
Great company, hassle free, lovely customer service Reviewed on: 24th March 2015
darren's avatar
darren

Easy and fair price

5
We got a really good deal considering I am a new driver in a big car. They allowed us to use my husbands no claims even though I am the main driver Reviewed on: 24th March 2015
Mrshughes's avatar
Mrshughes

All went ok

4
All good, nothing to add really. Reviewed on: 24th March 2015
g287295's avatar
g287295

great with renewals

5
Very easy to deal with initially and makes it easy to renew Reviewed on: 24th March 2015
Jason N King's avatar
Jason N King

It is what it is, simple and clear, no problems

4
Easy to use and compare, offers are great. help is there if you need it. Reviewed on: 24th March 2015
Adam David Jones's avatar
Adam David Jones

great stuff

5
no problems and a good deal. fully comp for less than most third party, fire and theft policies Reviewed on: 24th March 2015
Ankes Perry's avatar
Ankes Perry

Price and Service all good

5
Getting a good price is always important to me, and so is the service. I've found that the telephone service at Aviva is second to none which makes a change from some of the clowns I've been with in the past! Reviewed on: 5th November 2014
FunkyRob's avatar
FunkyRob

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