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Aviva: Car insurance reviews

3.73
Based on 549 reviews, last reviewed 20th Oct 2025
1800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Great value. Great value. Much cheaper than other insurance. Reviewed on: 7th October 2025
Nicki J's avatar
Nicki J

Latest lowest rating:

1

Not good! I went with Aviva for my insurance after getting a new car. I filled in all the extras etc and clicked protect no claims, however this did not add on.... Read more Reviewed on: 20th October 2025
Customer reviews 's avatar
Customer reviews

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (549)

very good

5
very good, not had any problems. Reviewed on: 24th March 2015

Not a problem

5
Great company, hassle free, lovely customer service Reviewed on: 24th March 2015

Easy and fair price

5
We got a really good deal considering I am a new driver in a big car. They allowed us to use my husbands no claims even though I am the main driver Reviewed on: 24th March 2015

All went ok

4
All good, nothing to add really. Reviewed on: 24th March 2015

great with renewals

5
Very easy to deal with initially and makes it easy to renew Reviewed on: 24th March 2015

It is what it is, simple and clear, no problems

4
Easy to use and compare, offers are great. help is there if you need it. Reviewed on: 24th March 2015

great stuff

5
no problems and a good deal. fully comp for less than most third party, fire and theft policies Reviewed on: 24th March 2015

Price and Service all good

5
Getting a good price is always important to me, and so is the service. I've found that the telephone service at Aviva is second to none which makes a change from some of the clowns I've been with in the past! Reviewed on: 5th November 2014

Not 5* but pretty close

4
Solid all round cover, but not quite 5* for me, not enough extras compared to others Reviewed on: 17th October 2014

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