Smart Money People Logo
Share this page
Link copied

Aviva: Car insurance reviews

View other Aviva products
3.73
Based on 540 reviews, last reviewed 5th Sep 2025
1500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

I had this insurance on two of my cars, and at the m... I had this insurance on two of my cars, and at the moment the only thing is that I had to change it to another one, because it was more expensive. Reviewed on: 5th September 2025
Helena's avatar
Helena

Latest lowest rating:

1

Absolutely dreadful and appalling customer service. Absolutely dreadful and appalling customer service.

 My elderly father contacted his insurance company after this company who he is with decided to ... Read more Reviewed on: 6th August 2025
Stephen F's avatar
Stephen F
Read all reviews Write a review

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Review Aviva: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Aviva Car insurance reviews (540)

very good

5
These are a very good company that I have had car insurance and home insurance Reviewed on: 24th March 2015
Zoey Raven's avatar
Zoey Raven

very good

5
very good, not had any problems. Reviewed on: 24th March 2015
porter's avatar
porter

Not a problem

5
Great company, hassle free, lovely customer service Reviewed on: 24th March 2015
darren's avatar
darren

Easy and fair price

5
We got a really good deal considering I am a new driver in a big car. They allowed us to use my husbands no claims even though I am the main driver Reviewed on: 24th March 2015
Mrshughes's avatar
Mrshughes

All went ok

4
All good, nothing to add really. Reviewed on: 24th March 2015
g287295's avatar
g287295

great with renewals

5
Very easy to deal with initially and makes it easy to renew Reviewed on: 24th March 2015
Jason N King's avatar
Jason N King

It is what it is, simple and clear, no problems

4
Easy to use and compare, offers are great. help is there if you need it. Reviewed on: 24th March 2015
Adam David Jones's avatar
Adam David Jones

great stuff

5
no problems and a good deal. fully comp for less than most third party, fire and theft policies Reviewed on: 24th March 2015
Ankes Perry's avatar
Ankes Perry

Price and Service all good

5
Getting a good price is always important to me, and so is the service. I've found that the telephone service at Aviva is second to none which makes a change from some of the clowns I've been with in the past! Reviewed on: 5th November 2014
FunkyRob's avatar
FunkyRob

Not 5* but pretty close

4
Solid all round cover, but not quite 5* for me, not enough extras compared to others Reviewed on: 17th October 2014
Emma's avatar
Emma

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Aviva?

  • Lifetime Mortgage

    from Aviva 5.00 from 3 reviews
    Aviva

  • Landlord Insurance

    from Aviva 4.50 from 3 reviews
    Aviva

  • Pet Insurance

    from Aviva 4.17 from 11 reviews
    Aviva
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill