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Aviva: Car insurance reviews

View other Aviva products
3.69
Based on 553 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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23%
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5%
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1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026
Jeffrey R's avatar
Jeffrey R

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026
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Damian M
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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (553)

good

5
Had been through the price comparison sites but also decided to try aviva direct as they dont appear on them. Found them to be cheaper by over £50, so went with them, It was a straighfoward and easy process to buy online Reviewed on: 28th March 2016
MATT GRANT's avatar
MATT GRANT

good price and extras

5
Changed to Aviva after price comparison, also got a bonus cashback through another site. Good levels of cover compared to some other companies too e.g. personal belongings allowance. Reviewed on: 28th March 2016
tkw2014's avatar
tkw2014

CheekyCharges Campaigner

3
To much paper waste, they send to to much mail. I had to change the address for couple of months and they rise the price, after the 2 months i called them to change it back again and again they rise the price. i was expecting to go back to usual price when i started with them. everytime i ask why they say is exposed area Reviewed on: 10th March 2016
Alexandra Cojoc's avatar
Alexandra Cojoc

CheekyCharges Campaigner

4
ok but charged when I changed jobs Reviewed on: 7th March 2016
Michael Beaumont's avatar
Michael Beaumont

Good service

4
Been with aviva a few years, I've had no problems so far! Reviewed on: 3rd March 2016
Naz M's avatar
Naz M

CheekyCharges Campaigner

4
I think they give a good service, I've had no problems so far Reviewed on: 28th February 2016
Naz M's avatar
Naz M

CheekyCharges Campaigner

5
I have not had to use my insurance provider yet (thankfully!) as i have not been involved in a car accident and therefore have not needed to claim on my insurance. however the service i am provided is brilliant, i can easily access my policy documents all in one place, and the website is very user friendly. I recently moved house and it only took 5 minutes to change my policy details, and the information was all available online instantly. So very happy with their level of service. Reviewed on: 26th February 2016
Nichola Isherwood's avatar
Nichola Isherwood

Worth checking

5
We are currently using Aviva not only for our car insurance but also house and contents. They are worth checking out when you are looking at renewal as do not appear on comparison sites. Their quotes are usually competitive and if you have more than one product with them you qualify for a further discount. Also worth checking cashback sites as you will often find a cash back deal if you are a new customer. Reviewed on: 24th December 2015
Pat Tyler's avatar
Pat Tyler

Easy application and smooth process

5
Simple application and good value for money would recommend Reviewed on: 24th December 2015
sharon dickson's avatar
sharon dickson

Easy to arrange and good value

4
I recently passed my driving test and although not young (28) I struggled to find cover on a comparison site for under £1000. I tried the Aviva site and got it for under £400 (although I added some extras so came to just over this). The quote was easy to get and the info clear - they even sent a text you could keep on your phone with your policy number and contact details. It was also far easier to use than the comparison sites and the cover was better (some dreadful hidden excesses on other sites). Overall very impressed and I got £80 cash back through quidco. Reviewed on: 24th December 2015
Suzanne Armstrong's avatar
Suzanne Armstrong

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