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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.79 (519 reviews)

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3.63

Based on 519 reviews, last reviewed 6th Aug 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Good company Do what they say and good price. Very pleased for choosing Aviva to insure my car Reviewed on: 12th June 2025

Latest lowest rating:

1

Absolutely dreadful and appalling customer service. Absolutely dreadful and appalling customer service.   My elderly father contacted his insurance company after this company who he is with decided to ... Read more Reviewed on: 6th August 2025

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (519)

very good

very good, not had any problems. Reviewed on: 24th March 2015

Not a problem

Great company, hassle free, lovely customer service Reviewed on: 24th March 2015

Easy and fair price

We got a really good deal considering I am a new driver in a big car. They allowed us to use my husbands no claims even though I am the main driver Reviewed on: 24th March 2015

All went ok

All good, nothing to add really. Reviewed on: 24th March 2015

great with renewals

Very easy to deal with initially and makes it easy to renew Reviewed on: 24th March 2015

It is what it is, simple and clear, no problems

Easy to use and compare, offers are great. help is there if you need it. Reviewed on: 24th March 2015

great stuff

no problems and a good deal. fully comp for less than most third party, fire and theft policies Reviewed on: 24th March 2015

Price and Service all good

Getting a good price is always important to me, and so is the service. I've found that the telephone service at Aviva is second to none which makes a change from some of the clowns I've been with in the past! Reviewed on: 5th November 2014

Not 5* but pretty close

Solid all round cover, but not quite 5* for me, not enough extras compared to others Reviewed on: 17th October 2014

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