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Aviva: Car insurance reviews

Name: Car insurance
Rating: 4.11 (596 reviews)

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4.11

Based on 596 reviews, last reviewed 26th Aug 2026

867% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

52%

22%

20%

Latest highest rating:

5

Simple application process and competitive quote I've been with Aviva for almost four years now, but haven't needed to contact them as the renewal price has always been acceptable. However, I look a... Read more Reviewed on: 26th August 2026

Latest lowest rating:

1

Customer Service failure Aviva My motor insurance policy was due for renewal and I received Aviva’s quote with a 28% increase to the premium. I spoke to a customer service represent... Read more Reviewed on: 20th August 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (596)

All went ok

All good, nothing to add really. Reviewed on: 24th March 2015

great with renewals

Very easy to deal with initially and makes it easy to renew Reviewed on: 24th March 2015

It is what it is, simple and clear, no problems

Easy to use and compare, offers are great. help is there if you need it. Reviewed on: 24th March 2015

great stuff

no problems and a good deal. fully comp for less than most third party, fire and theft policies Reviewed on: 24th March 2015

Price and Service all good

Getting a good price is always important to me, and so is the service. I've found that the telephone service at Aviva is second to none which makes a change from some of the clowns I've been with in the past! Reviewed on: 5th November 2014

Not 5* but pretty close

Solid all round cover, but not quite 5* for me, not enough extras compared to others Reviewed on: 17th October 2014

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