Share your consumer credit feedback and you'll be entered into our £1,000 prize draw!Vote in the Consumer Credit Awards

1st Central Car Insurance Reviews

Ratings based on 102 reviews Last review 2 weeks ago

1st Central car insurance reviews on Smart Money People come from drivers like you! You can read these honest 1st Central car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through...

Read Full Description

1st Central car insurance reviews on Smart Money People come from drivers like you! You can read these honest 1st Central car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used 1st Central before, you too can write a short 1st Central car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

5 34
4 14
3 8
2 7
1 39

Your Car Insurance Reviews (102)

Get Product
31st March 2018

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The worst ever experience in my...

Read more

The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!!

Get Product
26th March 2018

AWFUL

Absolute rip off artists. DO NOT USE FIRST...

Read more

Absolute rip off artists. DO NOT USE FIRST CENTRAL.
- Cost more than my renewal from previous insurer but thought what the hell as I needed to insure my car quickly and I could do it online to be insured immediately and my insurer didn't open until 9am.
- The proceeded to put my policy up £100's for little known reason
- Asked for a load of proof, like driving licence, DVLA code, Proof of no claims etc. which was inconvenient but also received many threatening emails and letters saying they would cancel my policy. Chillax, it was doing it!
- Tried to change my occupation - wanted to charge me almost £90!!!
- Cancelled as they are a bunch of charlatans, and cost me £80!!!

DO NOT USE and GOD HELP YOU IF YOU HAVE AN ACCIDENT.

Get Product
17th February 2018

Not great for renewing

I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based...

Read more

I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based on this final sham, I would not recommend 1st central.

Get Product
2nd February 2018

Worst I have dealt with cheap but nasty

Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium ...

Read more

Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium reduced by half. Called them for an explanation, said there must be lots of car crime in the new address. Don't even try to cancel it, it will cost you a fortune £300 - £400 if not more.
Not happy at all with this.

Get Product
3rd January 2018

No problems

My other car insurance company was just asking to much money, went onto a compare site and this company was the cheapest, i did everything over the Internet and all the forms where straight forward. Been with them for 5 months now and only had to ring...

Read more

My other car insurance company was just asking to much money, went onto a compare site and this company was the cheapest, i did everything over the Internet and all the forms where straight forward. Been with them for 5 months now and only had to ring once, my call got answered straight away and so was my problem. A* to the customers service team

Get Product
30th October 2017

£150 for a change of address

It cost me 35% of my original policy cost to change an address. On top of that my policy went up even though I was moving to somewhere that a) was being kept on a private driveway b) was in a private residential estate (apparently my car is...

Read more

It cost me 35% of my original policy cost to change an address. On top of that my policy went up even though I was moving to somewhere that a) was being kept on a private driveway b) was in a private residential estate (apparently my car is therefore more at risk of being stolen. I also had to spend 35 minutes on the phone trying to sort some issues out. You get what you pay for, pay a little more to a company that don't make their money from charging you £150 for 1 minutes worth of work.

Get Product
19th October 2017

DO NOT USE THIS COMPANY - SERIOUSLY

Overall rating -5 Stars, recommendation? NO WAY, not even to my worse enemy ...

Read more

Overall rating -5 Stars, recommendation? NO WAY, not even to my worse enemy

Since cancelling my policy, 1st Central renewed without permission. Then I had to complain to the Insurance Ombudsman in order to get 1stCentral to admit their mistake. while this was going on I had debt collectors calling, emailing, SMS'ing, Voicemails, you name it. Once they admitted fault, you would think that its right? WELL NO! 2+ years after I still have CRS debt collectors badgering me and 1stCentral still trying to get money out of me.

Get Product
1st October 2017

1st central

would not recommend bought fully comp car insurance but this did not cover driving other vehicles( whitch is handy if ever needed) most fully comp policey's have this as standard found out after takeing out the policy. since i have seen reviews...

Read more

would not recommend bought fully comp car insurance but this did not cover driving other vehicles( whitch is handy if ever needed) most fully comp policey's have this as standard found out after takeing out the policy. since i have seen reviews warning people of this.due to this would not recommend them.

Get Product
30th September 2017

Young first time driver, cheap insurance

Me and my partner were both 19 when we passed our driving test and purchased a car together, we did a quote and cheapest was 1st central, they always tried to keep us every year and were really helpful but unfortunately they couldn't match our next quote

Read more

Me and my partner were both 19 when we passed our driving test and purchased a car together, we did a quote and cheapest was 1st central, they always tried to keep us every year and were really helpful but unfortunately they couldn't match our next quote

Get Product
25th August 2017

Absolute sham!

The very worst company i have ever dealt with period. Went with 1st central as it was the cheapest quote, stupid mistake. Never ever do business with this company. After hours and hours on the phone trying to sort out a supposed error on the...

Read more

The very worst company i have ever dealt with period. Went with 1st central as it was the cheapest quote, stupid mistake. Never ever do business with this company. After hours and hours on the phone trying to sort out a supposed error on the application form. I ended up being charged £50 for changing my WIFES title from Mr to Mrs! Not my mistake. After several trips to the bank to get an approved letter that my wife has been in the uk since she said she had been they decided that another £50 was needed to amend the insurance documents?????? And then decide that because she had been here since 2009 which was stated in the original application that she needed to pay another £185 on top for a £700 policy, for what.... being a dirty immigrant, bunch of rascist scammers. Decided i had had enough and cancelled the policy only to be told i owed another £75, not the quoted £50 on the website for cancelling the policy. Do yourself a massive favour and stay far far away from this utter disgrace of a company! How the hell are they still trading???????

Articles related to 1st Central